Shawn THOMSON
Toronto,ON
Summary
Dynamic and results-oriented professional with extensive experience as an expert in assisting, adept in client interaction and digital resources. Excelled in multitasking and organization, significantly enhancing office efficiency. Proven track record in leveraging Microsoft Office Suite and verbal communication skills to support and drive successful projects and events.
Overview
11
11
years of professional experience
Work History
Assistant
Jamies Rest And Relaxation Center
Old Toronto, Ontario
03.2017 - 07.2024
- Handled incoming calls and directed callers to appropriate department or employee.
- Monitored office services mailbox for business support needs and requests.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Organized and maintained filing systems for documents and records.
- Maintained positive working relationship with fellow staff and management.
- Scheduled meetings and appointments for staff members.
Volunteer
Royal Canadian Legion
Toronto, ON
06.2022 - 08.2022
- Helped move and keep track of stock.
- Welcomed guests and provided solutions to their inquiries.
- Assisted in dealing with stock ordering
- Helped with prep, set up, and breakdown of community and public events.
Library Assistant Volunteer
Western Technical Commercial School Library
Toronto, ON
11.2013 - 12.2015
- Developed skills in Microsoft Office and other current computer technologies.
- Shelved returned items and checked for damages.
- Entered and updated patrons' records on computers.
- Collaborated with library staff to work on special projects and community events.
Education
High School Diploma -
Subway Academy 2
Toronto, ON06-2017
Deploma - Buisness Managment
Humber College
Toronto, OnSkills
- Research assistance
- Digital resources
- Task prioritization
- Support services
- Client interaction
- Positive and professional
- Microsoft Office Suite
- Verbal and written communication
- Multitasking and organization
- Youth engagement
- Collection maintenance
- Shelving books
Timeline
Volunteer
Royal Canadian Legion
06.2022 - 08.2022
Assistant
Jamies Rest And Relaxation Center
03.2017 - 07.2024
Library Assistant Volunteer
Western Technical Commercial School Library
11.2013 - 12.2015
High School Diploma -
Subway Academy 2
Deploma - Buisness Managment
Humber College
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