SHAWN TATEVOSIAN
Reseda
Summary
Accomplished Transportation Manager known for developing strategies that drive logistics efficiency and enhance customer relationship management. Proven ability to lead teams and streamline operations for optimal freight movement.
Overview
9
9
years of professional experience
Work History
Transportation Manager
KNS CARRIER
Los Angeles
09.2016 - Current
- Managed daily transportation operations to ensure timely and efficient freight movement.
- Coordinated and monitored inbound and outgoing deliveries to address delays and resolve issues promptly.
- Developed and implemented strategies to enhance logistics efficiency and reduce operational costs.
- Ensured compliance with local, state, federal laws governing transportation industry.
- Developed and enforced policies and procedures to standardize operations for logistics team.
- Oversaw compliance with safety regulations and industry standards.
- Monitored driver performance and compliance with safety regulations.
- Directed investigations to verify and resolve customer or shipper complaints.
- Communicated regularly with customers regarding their orders and any changes in delivery schedules.
- Fostered open communication channels among team members to enhance collaboration and efficiency.
- Coordinated logistics and scheduling to optimize delivery routes.
- Developed training programs for new transportation staff members.
- Implemented cost-effective strategies to reduce operational expenses.
- Collaborated with vendors to enhance supply chain efficiency.
- Conducted performance reviews to improve team productivity and morale.
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Developed relationships with government agencies responsible for regulating transportation sector.
- Implemented new technologies such as GPS tracking systems in order to optimize routes for maximum efficiency.
Education
Associate of Arts - Criminal Justice
Glendale Community College
Glendale, California, CA06.1995
Skills
- Logistics coordination
- Fleet management
- Route optimization
- Route planning
- Carrier selection
- Shipment coordination
- Dispatch operations
- Freight forwarding
- Warehouse operations
- Compliance management
- Vendor management
- Vendor collaboration
- Staff scheduling
- Staff recruitment
- Worker supervision
- Customer relationship management
- Customer service
- Team leadership
- Conflict resolution
- Problem solving
- Dispatch management
Languages
English
Professional
Armenian
Professional
Russian
Elementary
Timeline
Transportation Manager
KNS CARRIER
09.2016 - Current
Associate of Arts - Criminal Justice
Glendale Community College