Summary
Overview
Work History
Education
Skills
Languages
Education
Contact
Timeline
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Shawn Sultani

Irvine

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

6
6
years of professional experience

Work History

Sales Associate

Champs Sporting Goods
10.2022 - Current
  • Engaged with customers to build rapport and loyalty.
  • Contributed to team objectives in fast-paced environment.
  • Kept detailed records of daily activities through online customer database.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Karate Instructor

Zen Martial Arts
01.2021 - 01.2023
  • After receiving training to work specifically with children on the spectrum, my primary responsibility as a Karate instructor is to communicate effectively with both the kids and parents to develop life skills
  • Activities working 1 on 1 with special needs children learning material to teach communicating with parents
  • Promoted positive and inclusive environment by demonstrating discipline and respect to support students.
  • Developed karate lesson plans to meet individual needs of each participant.
  • Organized events and tournaments to provide opportunities for students to showcase skills.

Courtesy Clerk

Ralph’s
01.2019 - 01.2020
  • Customer service was the number one responsibility while working at Ralphs
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Promoted available products and services to customers during service, account management, and order calls.

Education

HS Diploma -

Woodbridge High School
Irvine, CA

Associate of Arts - Business

Irvine Valley College
Irvine, CA

Skills

  • Excellent People Skills
  • Market Research
  • Verbal Communication
  • Sales Expertise
  • Product and Service Sales
  • Product Promotion
  • Time Management
  • Customer Service
  • Social Perceptiveness
  • Multitasking Strengths
  • Adapt to Diverse Groups
  • Sales Training
  • Customer Hospitality

Languages

Persian
Professional Working

Education

Irvine, CA

Contact

Irvine, Ca 92614


Phone: 949 844 9594

Email: shawnsultani10@gmail.com

Timeline

Sales Associate

Champs Sporting Goods
10.2022 - Current

Karate Instructor

Zen Martial Arts
01.2021 - 01.2023

Courtesy Clerk

Ralph’s
01.2019 - 01.2020

HS Diploma -

Woodbridge High School

Associate of Arts - Business

Irvine Valley College

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Shawn Sultani