Shawn Shahbazi
Toronto,Ontario
Summary
Dedicated and methodical Accounts Receivable Clerk with a distinguished track record of over 8 years in financial operations. Demonstrates exceptional proficiency in recording EFT/Wire payments, Generating AR Reports, Providing estimates for the monthly Accrual and processing statement requests and overseeing meticulous customer billing procedures. Possesses a keen eye for reviewing all AR tasks, contributing to the maintenance of precise financial records and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Clerk
Herbert Smith Freehills
02.2024 - 06.2024
- Providing Weekly, Monthly and Quarterly Reports and Cash Receipts for the Accounts over 90 Days
- Applying EFT, Wire and Cheque Payments and Reconciliation
- Providing Monthly Accrual to the Clients
- Processing Refunds via EFT/ Cheque
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Credit Officer
Royal Wolf Australia
07.2023 - 01.2024
- Managed customer billing by reviewing service tickets, generating and distributing invoices, and recording customer electronic payments to reduce payment discrepancies
- Organized and finalized financial applications
- Developed action plans to help minimize overall company risk.
- Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
Accounts Receivable Clerk
Shoppers Drug Mart
09.2018 - 06.2023
- Effectively manage all customer calls as required regarding customer billing, statements, charges on the account, processing payments, and updating customer accounts
- Expertise in Long Term Care pharmacy
- Record customer electronic payments: record payments by EFT; process online payments
- Use soft skills to speak with Customers/POA regarding outstanding charges on the account; process outstanding payments via Moneris, and update account status
- Use soft skills to resolve customer escalations; keeping track of all outbound call requirements and ensuring returned mail is addressed
- Ensure operations are up to date with account status
- Processing and printing statement/Invoice requests
Business Recovery Specialist
Bank of America
08.2015 - 05.2018
- Handling all past due business accounts
- Offering payment solutions
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Arts - Bachelor of Arts
Shiraz Azad University
Shiraz, Iran05.2012
Skills
- Reconciling Accounts
- Adaptability to Learn New Systems
- Discrepancy Reconciliation
- Payment Resolution
- Generating Reports
- Providing Estimates
- Excellent Customer Service
- Time Management
- Proficient in Microsoft Office
- Familiar with SAP
Timeline
Accounts Receivable Clerk
Herbert Smith Freehills
02.2024 - 06.2024
Credit Officer
Royal Wolf Australia
07.2023 - 01.2024
Accounts Receivable Clerk
Shoppers Drug Mart
09.2018 - 06.2023
Business Recovery Specialist
Bank of America
08.2015 - 05.2018
Bachelor of Arts - Bachelor of Arts
Shiraz Azad University
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