Shawn Quest
Toronto,ON
Summary
Experienced chief union steward with strong background in guiding teams, negotiating amicable outcome with management teams, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with union goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Practical Nurse Clinical Educator / Restorative Care Coordinator
Extendicare Rouge Valley
09.2021 - Current
- Created education opportunities for registered staff to assist with preventing medication errors
- Identified and created reports for medication errors and follow ups
- Conducted in-services which are mandatory for all staff
- Communicates effectively in both written and oral communications in compliance with expectations of current legislation
- Performs competently within the Standards of Practice as outlined by the College of Nurses of Ontario
- Maintains the confidentiality of all information including material from and about the residents, tenants, families and colleagues
- Completes all assigned mandatory education annually
- Understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported
- Provide education sessions to front line health care staff, including nursing, personal support workers
- Facilitate a learning environment where evidence-based knowledge is translated via education with the aim of optimizing the clients' outcomes and experiences
Registered Practical Nurse RAI-MDS (backup Coder)
Extendicare Rouge Valley
09.2021 - Current
- Monitors all informatics on residents assessments
- Assesses the needs of individual residents and organizes for the provisions of resident care
- Assesses and documents MDS RAI within the required timelines
- Identifies both priorities and the appropriate nursing interventions as determined by coding outcome
- Ensuring MDS assessments, resident assessment protocols and care planning are completed within mandated timelines
- Complete coding assessments
- Works with (RN/RPN) and Restorative nursing assistants on Nursing Restorative assessments, evaluations and discharges
- Works with RN/RPN on Wound & Skin Care Management
- Monitor completion of MDS assessments to ensure assessments are completed on time and that all MDS timelines are met and adhered to
- Ensure coding standards and accuracies are maintained
- Train new aids as needed based on the guidelines from the MOHLTC
- Maintained accurate documentation of patient information, treatments administered, and observations made during shifts.
- Enhanced patient satisfaction with compassionate, attentive care and effective communication.
- Facilitated smooth transitions between shifts through clear communication during handoff reports with colleagues regarding pertinent patient information.
- Reduced medication errors by diligently administering medications according to physician orders and facility protocols.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided emotional support to patients and families during difficult medical situations, fostering trust and rapport.
Chief Union Steward
Extendicare Rouge Valley
09.2019 - Current
- Promoted collaboration between union members and management, fostering a positive workplace culture.
- Maintained compliance with union contracts through careful review and communication of relevant information to members.
- Protected workers' rights by advocating for appropriate health and safety measures within the workplace
- Facilitated open communication channels between union leadership, membership, and management teams to ensure transparency in decision-making processes.
- Assisted in resolving conflicts involving union members and non-union employees, maintaining harmony in the workforce.
- Provided guidance to fellow stewards in handling challenging situations or navigating difficult decisions within their roles as representatives of their peers.
- Enhanced member satisfaction by addressing grievances promptly and effectively.
- Maintained accurate records of member concerns, grievances filed, resolutions achieved, and other pertinent data for future reference or analysis purposes.
- Supported the development of strong workplace policies by collaborating with management and employees.
- Educated new employees on their rights, benefits, and responsibilities as union members during orientation sessions.
- Ensured fair treatment of all workers through diligent investigation of labor practices and potential violations.
- Negotiated favorable agreements for union members by participating in collective bargaining sessions.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Participated in labor-management meetings to discuss labor issues.
- Mediated discussions between employer and employee representatives in an attempt to reconcile differences.
Registered Practical Nurse
Extendicare Rouge Valley
03.2011 - Current
- Maintains good relationships with Medical/Support/Home, staff, residents, families and general public
- Assesses changes in health status and reports changes to Substitute Decision Maker (SDM) and interdisciplinary team
- Transcribe all telephone orders from physicians via a Medisystem
- Process medication orders on eMAR and eTAR as ordered by the physician
- Complete admissions of new residents to the nursing home unit to include all assessments required
- Attend care conferences with the attending physician and other members of the interdisciplinary team as well as the client and family members to discuss the ongoing care of the client
- Assist the attending physician with rounds on the unit to include processing orders
- Assess lab reports and call attending physician reporting lab results that were high or low and would take a telephone order as needed from the physician
- Educate cognitive residents their right to self determination and the need to become involved in their activities of daily living
- Liaison with members of the interdisciplinary team to meet the needs of residents, family and staff
Registered Practical Nurse (Accreditation Nurse)
Extendicare Rouge Valley
06.2021 - 09.2021
- Assumed responsibility for assisting the home prepare for Accreditation Canada
- Prepared and executed staff education as required for all departments in the nursing home
- Worked extensively with the management team on preparing the home for accreditation
- Took directives from management that impacted my leadership style of learning which is self-taught and supports the home wholistically
- Demonstrated interdisciplinary team approach with all departments which resulted in meeting targeted goals for education for all departments for accreditation
- Identified gaps in the program and implemented ways to improve the quality of the program
- Performed bi-weekly, monthly quarterly, and annual audits of the program to ensure that the program meets the guidelines of the MOHLTC
Education
Administrator Leadership Training Program -
Advantage Ontario
New Brunswick06.2021
Master of Education (MEd) - Adult Education
Yorkville University
Fredericton, NB04.2018
Bachelor of Science (BScN) -
Ryerson University
Toronto, ON05.2015
Post Diploma Certificate - Bridging to University Nursing
Centennial College
Scarborough, ON12.2011
Diploma - Practical Nursing Program
Centennial College
Scarborough, ON08.2010
Skills
- MDS –RAI trained
- Certified N95 Mask Test fitter
- CPR trained in BCLS
- Palliative care certificate
- Restorative Care certified
Accomplishments
- Documentation - Ensured charting accuracy through precise documentation.
Affiliations
College of Nurses of Ontario, 2010
References
Available upon request
Additional skills
- MDS –RAI trained
- Certified N95 Mask Test fitter
- Work with management team on Long Term Care accreditation
- CPR trained in BCLS
- Conducted training on Abdominal Thrusts (Heimlich Manouver)
- Palliative care certificate received
- Restorative Care certified
- Proficient with the use of Microsoft Office 365, with a focus on presentations using PowerPoint
- Mentorship/Preceptorship to young adults and nursing students upon demand
- Point Click Care software
- Function both independently and as a multidisciplinary team member in a fast paced high demand environment
- Excellent interpersonal and communication skills both written and verbal
- Demonstrate excellent organizational and time-management skills
- Demonstrate excellent problem-solving, decision making and critical thinking skills
Languages
English
Native or Bilingual
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Registered Practical Nurse Clinical Educator / Restorative Care Coordinator
Extendicare Rouge Valley
09.2021 - Current
Registered Practical Nurse RAI-MDS (backup Coder)
Extendicare Rouge Valley
09.2021 - Current
Registered Practical Nurse (Accreditation Nurse)
Extendicare Rouge Valley
06.2021 - 09.2021
Chief Union Steward
Extendicare Rouge Valley
09.2019 - Current
Registered Practical Nurse
Extendicare Rouge Valley
03.2011 - Current
Bachelor of Science (BScN) -
Ryerson University
Post Diploma Certificate - Bridging to University Nursing
Centennial College
Diploma - Practical Nursing Program
Centennial College
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Administrator Leadership Training Program -
Advantage Ontario
Master of Education (MEd) - Adult Education
Yorkville University
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