Shawn Parsons

Regina,SK

Summary

Dynamic Regional Parts Sales Manager with a proven track record at Inland Truck and Equipment, excelling in operational efficiency and customer relations. Achieved significant sales growth by fostering strong vendor relationships and implementing effective promotional strategies. Adept at team leadership and performance improvement, consistently surpassing sales targets while enhancing customer satisfaction.

Experienced with managing parts sales operations, focusing on optimizing inventory and enhancing customer satisfaction. Utilizes strategic planning and effective communication to streamline processes and improve team performance. Track record of building strong vendor relationships and driving sales growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

years of professional experience

Work History

Regional Parts Sales Manager

Inland Truck and Equipment

03.2023 - 03.2025

Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
Led a team of sales associates to consistently surpass monthly sales goals.
Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
Calculated sales commissions for [Number] parts sales representatives.
Monitored and evaluated supplier performance to maintain quality of parts.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Managed accounts to retain existing relationships and grow share of business.

Parts Manager

Inland Truck and Equipment

10.2007 - 03.2023

Rearranged parts department to better serve changing trends and keep workspaces organized.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
Increased efficiency in the parts department by implementing an improved inventory management system.
Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
Supervised and trained staff on product knowledge and customer service.
Organized special promotions on parts sales, boosting revenue during slow periods or when excess inventory needed to be cleared out quickly.
Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
Ensured compliance with all relevant safety regulations within the parts department by conducting regular inspections and maintaining proper documentation.
Assisted in the development of annual budgets for the department based on historical data analysis and projected needs, aligning financial resources with strategic goals.
Coordinated with service department to ensure seamless availability of parts, improving overall service turnaround times.
Collaborated with sales teams to develop promotional materials for parts, boosting awareness and sales.

Education

Marion M. Graham, Saskatoon, SK

06-1989

Skills

Operational efficiency
Task delegation
Sales reporting
Brand awareness
Pricing strategy
Product launches
Sales promotion
Industry networking
Trade show participation
Customer service
Improving customer satisfaction
Customer relations
Forklift operation
Operations management
Goal setting
Inventory management
Performance improvement
Vendor relations
Promotional planning
Product promotion
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Reliability
Team leadership
Rapport and relationship building
Self motivation
Customer relationship management

Languages

English

Full Professional

Timeline

Regional Parts Sales Manager - Inland Truck and Equipment

03.2023 - 03.2025

Parts Manager - Inland Truck and Equipment

10.2007 - 03.2023

Marion M. Graham - ,