Shawn Mangyao
Lake Elsinore,CA
Summary
Dynamic and compassionate student nurse with hands-on clinical experience at Palomar Health, excelling in patient assessments, vital sign monitoring, and accurate charting. Demonstrates strong communication skills that enhance patient satisfaction and contribute to a safe, supportive care environment. Dependable and adaptable professional with experience in fast-paced, high-performance retail and food service settings. Skilled in customer service, transaction processing, cash handling, and order accuracy. Known for multitasking efficiently under pressure, resolving customer needs smoothly, and maintaining a positive, team-oriented approach in high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Nurse
Palomar Health
10.2025 - 12.2025
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed regular rounds to check on well-being of patients.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Recorded details regarding therapies to keep patient charts updated.
Seasonal Retail Sales Associate
Best Buy
10.2024 - 01.2025
- Delivered excellent customer service by assisting shoppers with product selection, features, and basic troubleshooting
- Maintained up-to-date knowledge of electronics, promotions, and store policies to provide accurate information and recommendations
- Processed sales transactions efficiently using POS systems, including cash, credit, and financing options
- Collaborated with team members to meet sales goals and ensure smooth store operations during high-traffic periods
- Adapted quickly in a fast-paced, seasonal environment, especially during holidays and peak sales events
- Supported $800 merchandise per hour in sales per shift
Cashier
McDonald's
07.2023 - 10.2023
- Processed drive-thru transactions at a 120 second OEPE pace
- Provided fast, friendly customer service in a high-volume environment while accurately taking and processing customer orders
- Operated point-of-sale (POS) systems to handle cash, credit, and digital transactions with accuracy and efficiency
- Maintained knowledge of menu items, promotions, and specials to answer customer questions and upsell when appropriate
- Maintained cleanliness and organization of front counter, dining area, and workstations in compliance with food safety standards
- Resolved customer concerns professionally and efficiently to ensure a positive dining experience
Education
Bachelor of Science - Nursing
California State University, San Marcos
San Marcos, California, CA05-2028
High School Diploma -
Elsinore High School
Wildomar, CA06-2024
Skills
- Payment handling
- Food assembly
- Order fulfillment
- Customer service
- POS system operation
- Customer follow-up
- Product demonstrations
- Customer engagement
- Oracle Cerner charting
- Patient support
- Taking and recording vital signs
- Health promotion
- Patient assessments
Certification
- AHA- Complete BLS Provider
Languages
Spanish
Limited Working
Bisaya (Filipino)
Native or Bilingual
Timeline
Student Nurse
Palomar Health
10.2025 - 12.2025
Seasonal Retail Sales Associate
Best Buy
10.2024 - 01.2025
Cashier
McDonald's
07.2023 - 10.2023
Bachelor of Science - Nursing
California State University, San Marcos
High School Diploma -
Elsinore High School