SHAWN M LOGAN
San Diego
Summary
Dynamic technician with extensive expertise in sonar systems and underwater acoustics, recognized for a proven ability to troubleshoot, maintain, and optimize complex equipment for peak performance. Strong emphasis on team collaboration and results-driven approaches ensures adaptability to evolving operational needs. Technical proficiency is complemented by analytical thinking and effective communication skills, fostering seamless interactions across diverse teams. Eager to transition into a new field, leveraging transferable skills in strategic marketing and leadership to drive impactful initiatives and successfully manage complex projects.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sonar Technician
Department of Defense
San Diego, CA
01.2022 - 04.2026
- Operated sonar systems to gather underwater data for naval operations.
- Analyzed sonar readings to identify and classify submerged objects.
- Collaborated with cross-functional teams to enhance sonar operational procedures.
- Conducted routine maintenance on sonar equipment, ensuring optimal performance.
- Developed training materials for junior technicians on sonar technology use.
- Mentored new staff in troubleshooting techniques for sonar system issues.
- Calculated maneuvers and provided commander with operational and situational reports along with depth, range and system statuses.
- Maintained detailed records of sonar equipment maintenance, repairs, and upgrades for efficient tracking purposes.
- Maintained COMSEC and INFOSEC in operations and actions to preserve operational integrity.
- Conducted passive and active sonar searches for suspected targets.
- Updated documentation such as technical manuals and equipment maintenance records.
- Acted as a reliable resource for fellow crew members, answering questions about sonar equipment and offering guidance when needed.
- Regularly participated in drills, sharpening technical skills while strengthening teamwork among shipmates.
- Provided valuable input during briefings, offering insights from past experiences that informed strategic planning efforts.
- Took care to maintain COMSEC and INFOSEC in operations and actions to preserve operational integrity.
- Performed routine maintenance and replaced worn parts.
- Treated classified data with utmost discretion, following military and federal protocols.
- Followed verbal instructions and hand sketches to adapt and modify tooling.
- Provided extensive training and mentoring to fellow personnel to convey experience and expertise in sonar and acoustic equipment and enhance team performance.
- Presented regular briefings to superior officers, delivering details on missions and classified tactical information.
- Maintained sonar systems on ships, troubleshooting and resolving detected issues to restore proper functionality.
- Tracked locations of nearby submarines by using equipment, strong analytics and mathematics skills.
- Figured range predictions for targets and real-time propagation changes.
- Repaired AC/DC circuits, digital and fiber optic circuits, power supplies and servo systems.
- Repaired and tested navigation systems, radar switchboards and repeaters and Tactical Air Navigation (TACAN) systems.
- Recommended evasive actions, course and speed changes and silent running actions.
- Adjusted equipment and system filters to mitigate biological and environmental impacts on acoustic data.
- Generated acoustic data media recordings and prepared media for shipment.
- Operated Combat Systems Operational Sequencing System (CSOSS) throughout casualty responses/operations and normal operations.
- Enhanced situational awareness for crew members by providing timely updates on relevant underwater activity detected via sonars.
- Analyzed multiple data inputs across active and passive acoustic, Expendable Bathythermograph (XBT) and tactical oceanographic.
- Implemented process improvements that increased accuracy of sonar data interpretation.
- Conducted thorough analysis of acoustic data, contributing to successful missions and overall team objectives.
- Safeguarded sensitive information by diligently following security protocols for handling classified materials.
- Supported safe navigation for the vessel with accurate detection of underwater objects and potential hazards.
- Streamlined processes for acquiring real-time information, improving decision-making capabilities during operations.
- Assisted in training new Sonar Technicians, sharing knowledge of sonar principles and best practices.
- Collaborated with fellow technicians to optimize sonar system performance through regular evaluations.
- Managed inventory of essential supplies and spare parts needed for maintaining top-notch performance of all sonar equipment.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
Retail Sales Key Holder
Dollar General Store
Lumberton, NC
02.2021 - 12.2021
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on sales techniques and customer service best practices.
- Managed cash register operations, including processing transactions and balancing till at end of shifts.
- Implemented effective merchandising strategies to enhance product visibility and drive sales.
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Streamlined complaint resolution process, enhancing customer satisfaction and retention rates.
- Trained new team members on customer service protocols and system navigation.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Delivered exceptional customer service to enhance shopping experience and drive sales.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to maintain store presentation and cleanliness standards.
- Developed strong relationships with customers, fostering loyalty and repeat business through personalized interactions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Secretary's Assistant
Board Of Elections
Lumberton, NC
05.2020 - 04.2021
- Coordinated scheduling and logistics for election-related meetings and events.
- Managed correspondence, ensuring timely communication among board members and stakeholders.
- Assisted in preparation of election materials, enhancing accuracy and compliance with regulations.
- Developed filing systems for efficient document retrieval and storage of sensitive information.
- Supported the Secretary with managing daily tasks, allowing them to focus on high-priority projects and initiatives.
- Facilitated smooth office operations through diligent maintenance of office supplies inventory and placing orders when necessary.
- Prepared presentation materials such as PowerPoint slides or handouts that aided in delivering key messages during meetings led by the Secretary.
- Provided exceptional customer service while greeting visitors at reception or via phone calls, directing them appropriately within the organization.
- Supervised polling site operations to ensure compliance with election regulations.
- Trained and mentored new poll workers on procedures and best practices.
- Coordinated voter check-in processes to enhance efficiency and reduce wait times.
- Monitored voting equipment functionality, addressing issues promptly to minimize downtime.
- Implemented strategies for effective communication among team members during high-traffic periods.
- Reviewed ballots for accuracy, ensuring adherence to electoral standards and regulations.
- Assisted in resolving voter inquiries and concerns swiftly to maintain a positive experience.
- Conducted post-election assessments to identify areas for process improvement and efficiency gains.
- Collaborated effectively with fellow poll workers to guarantee a seamless voting process for all participants.
- Managed time effectively to balance multiple tasks such as checking in voters, answering questions, and maintaining lines in an orderly fashion.
- Provided exceptional customer service, assisting first-time voters with the registration process and guiding them through the steps of casting their ballot successfully.
- Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.
- Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
- Upheld the confidentiality and integrity of the voting process by never disclosing any voter''s personal information or political preferences while working at the polling station.
- Ensured a fair election by strictly adhering to established protocols and guidelines during ballot handling.
- Facilitated the smooth flow of voters entering and exiting polling stations by directing foot traffic and keeping lines organized.
- Assisted in timely election results by accurately and efficiently tallying votes at the end of Election Day.
- Maintained proper documentation throughout the day, recording any incidents or discrepancies that occurred during the election process for further review if necessary.
- Demonstrated strong attention to detail when reviewing ballots for accuracy before submitting them into vote-counting machines.
- Increased accessibility for disabled voters by setting up designated voting booths equipped with necessary accommodations.
- Played a key role in upholding democratic principles by ensuring every eligible citizen had an opportunity to cast their vote without interference or intimidation from others present at the polling station area.
- Opened and closed polling booths.
- Attended appropriate training sessions and information briefings.
- Issued and collected voter ballot papers.
- Maintained ballot secrecy and confidentiality.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
Granite Helper
Grading Solutions
Raleigh, NC
04.2019 - 02.2020
- Collaborated with team members to meet project deadlines consistently.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Learned techniques for proper handling and transporting heavy materials.
- Supported senior workers in measuring and marking dimensions accurately.
- Followed established protocols to minimize waste during material preparation.
- Delivered services to customer locations within specific timeframes.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Developed custom scripts for automating routine tasks, increasing productivity and reducing manual labor.
- Worked closely with construction crews to ensure seamless coordination between machine operation and manual labor efforts onsite.
- Contributed to successful project completion by executing a variety of manual labor tasks, such as digging trenches and backfilling holes.
- Carried out general manual labor activities to aid site productivity.
- Maintained optimal physical condition for manual labor tasks, ensuring consistent high-quality performance on the job site.
- Performed manual labor for extended periods and worked under adverse working conditions and during extreme weather.
- Reduced manual labor required for unloading tasks by utilizing appropriate equipment, such as pallet jacks and forklifts.
- Identified opportunities for process improvements within the department, leading to reduced manual labor hours spent on repetitive tasks.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Restaurant Waiter
Hwy 55 Burgers Shakes & Fries
Lumberton, NC
01.2019 - 09.2019
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Trained new staff on menu offerings and restaurant procedures.
- Collaborated with kitchen staff to ensure efficient food preparation and presentation.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Implemented process improvements that reduced wait times during peak hours.
- Mentored junior waitstaff, fostering a collaborative team atmosphere.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
Education
High School Diploma -
Lumberton Senior Highschool
Lumberton06-2017
No Degree - Psychology
Bladen Community College
Dublin, NCTransfer For Bachelors - English/Psychology
San Diego Miramar College
San Diego, CA05-2027
Skills
- Operational planning
- Security clearance
- Software knowledge
- Military experience
- Attention to detail
- Reliability
- Effective communication
- Flexible schedule
- Interpersonal skills
- Continuous improvement
- Quality control
- Oceanographic analysis
- Target motion analysis (TMA)
Accomplishments
Achieved the promotion from E-1 to E-5 in the span of 4 years.
Graduated from the following courses to adhere to sonar knowledge and growth:
-Undersea Warfare Fire Control Operator Course
-Dome Diver Course
-Intermediate Acoustic Analysis Course
-Electromagnetic Systems Troubleshooting and Maintenance Course
-Industrial Safety Course
-Foundational Leadership Development Course
Established representation for my division in numerous committees to access leadership roles:
- MWR- Collaborated with team of 20 personnel in the development of volunteer events, raising money for fundraisers, command events, and community involvement
- Public Affairs Organization: Accomplished over 24 command news letters by completing specialized interviews, surveys and receiving critical thinking with accuracy and efficiency from sailors. Taking over 1000 pictures for via social medias.
- Multi-Cultural Association: Along with 2 other sailors, created an association onboard USS CHAFEE along side Commander Beer to showcase the significance of diversity in unfamiliar settings.
- Received 3 Navy and Marine Corp Achievement Medals
Certification
- Undersea Warfare Fire Control Training:
06Jan25-03Feb25
- Intermediate Acoustic Analysis Training:
28Oct24-18Nov24
- Foundational Leadership Development Course Training:
07Jun24-28Jun24
- Electromagnetic Systems Troubleshooting and Maintenance Course
- Industrial Safety Course
- Dome Diver Course:
25Aug24-03Sep24
Timeline
Sonar Technician
Department of Defense
01.2022 - 04.2026
Retail Sales Key Holder
Dollar General Store
02.2021 - 12.2021
Secretary's Assistant
Board Of Elections
05.2020 - 04.2021
Granite Helper
Grading Solutions
04.2019 - 02.2020
Restaurant Waiter
Hwy 55 Burgers Shakes & Fries
01.2019 - 09.2019
High School Diploma -
Lumberton Senior Highschool
No Degree - Psychology
Bladen Community College
Transfer For Bachelors - English/Psychology
San Diego Miramar College
Evaluation & Counseling Record
- Name: LOGAN, SHAWN M
- Rate: STG3
- Performance Traits:
- Teamwork: Reinforces others' efforts, meets commitments to team, understands goals, employs good teamwork techniques, complies with team direction, accepts and offers team direction.
- Leadership: Effectively stimulates growth/development in others, organizes, motivates, and develops subordinates, inspires subordinates, develops subordinates, mentors subordinates, effectively influences others, tolerates hazards or unsafe practices.
- Comments on Performance: Fantastic sailor and valuable asset to team CHAFEE. Mission oriented. As a Maintenance Person, conducted 130 hours of maintenance completing 315 checks. Led a team of four Sailors in closing 85 Work Candidates, clearing and hanging 90 Work Authorization Forms. Assisted four Sailors in shipyard docking and undocking with zero mishaps. Advanced Operator. As an AS-20 operator, led 26 hours of Anti-Submarine Warfare (ASW) training and tracked 16 different surface and subsurface contacts. Operated as watch supervisor for ASW Tactical Employment Trainer (ATET), and participated in a 12 ASWEs and participated in a 12 ASWEs. Command Development. As the MWR representative, led two command picnics and set up and helped fundraise $2k for command holiday party. As a member of the Multicultural Committee, he and his team have captured 352 photos for 34 different events bringing the achievements of CHAFEE to the public eye.
- Already operating at the next level. Ready for advancement.
- Qualifications/Achievements: Promotion Recommendations: Must Promote, Early Promote.
- Reporting Senior Address: USS CHAFEE DDG 90 UNIT 100199 FPO AP 96662
- Summary Group Average: 3.50
- Signature of Senior Rater: BOLEY ZACHARY, CHARLES 1471592079, Date Signed: 2024-06-29
- Signature of Regular Reporting Senior: LOGAN SHAWN, Date Signed: 2024-07-22
Navy and Marine Corps Acheivement Medal
PROFESSIONAL ACHIEVEMENT IN THE SUPERIOR PERFORMANCE OF HIS DUTIES WHILE SERVING AS ACOUSTIC SENSOR OPERATOR ONBOARD USS
CHAFEE FROM MARCH 2023 TO JUNE 2024. AS AN ASO-P OPERATOR, PETTY OFFICER LOGAN CONDUCTED 264 HOURS OF ANTI-SUBMARINE WARFARE
(ASW) TRAINING AND TRACKED 16 DIFFERENT SURFACE AND SUBSURFACE CONTACTS WHILE AT AS TACTICAL EMPLOYMENT TRAINER.
ADDITIONALLY, HE WAS SELECTED TO ASSIST IN TWO ASWE COURSES AND ONE SONAR SUPERVISOR COURSE AS AN ACOUSTIC SENSOR OPERATOR.
HIS EFFORTS HELPED QUALIFY 12 NEW ASWES AND FOUR NEW SONAR SUPERVISORS READY TO LEAD IN THE FLEET. PETTY OFFICER LOGAN'S
EXCEPTIONAL PROFESSIONALISM, UNRELENTING PERSEVERANCE AND LOYAL DEVOTION TO DUTY REFLECTED CREDIT UPON HIMSELF AND UPHELD
THE HIGHEST TRADITIONS OF THE UNITED STATES NAVAL SERVICE.