Offering strong analytical abilities and commitment to public service, eager to learn and excel in regulatory environment. Brings foundational understanding of municipal regulations and ability to quickly acquire in-depth knowledge, coupled with skills in communication and conflict resolution. Ready to use and develop problem-solving and investigative skills as a bylaw officer.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard
Commissionaires Ottawa - Headquarters
10.2023 - Current
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Completed full building and grounds patrols to spot and investigate concerns.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Education
Professional Writing
Algonquin College
Ottawa, None
03-2020
Skills
Verbal and written communication
Ability to deal with the public in a calm and effective manner
Patrolling
Work ethic
Incident reporting
Emergency response
Physical fitness
Deal with tense and stressful situations effectively
Emergency awareness
Sensitive to clients from varying cultural backgrounds
Ethics and integrity
Teamwork
Languages
English
Native or Bilingual
Certification
Top Secret Security Clearance
Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
First Aid, CPR, and AED Instructor Certification - American Red Cross.