Shawn King
Newmarket,ON
Summary
Motivated Train Conductor with experience in freight, passenger and commuter train operations. Demonstrated ability to work safely, communicate clearly and make sound decisions. Committed to providing outstanding customer service and meeting or exceeding safety standards.
Overview
9
9
years of professional experience
Work History
Meter Reader
UMRS (Utility Meter Reading Services)
06.2018 - Current
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
- Provided valuable feedback to improve internal processes, leading to more streamlined methods for gathering utility data.
- Utilize GPS technology 4-8 hours to locate customers accurately and avoid delays.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted in training new hires, sharing best practices for accurate and efficient meter reading processes.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Travelling by car to various destinations around York Region
Youth Volunteer Coordinator
Church In Regent Park
03.2018 - Current
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Analyzed trends and data to inform decision-making and program development.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
Sales Clerk
Real Canadian Superstore
08.2016 - 07.2017
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Used in-store system to locate inventory and place special orders for customers.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
- Generated new leads through networking and attending industry events.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Volunteer
Salvation Army Thrift Store
10.2014 - 11.2014
- Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Developed marketing materials for events, increasing public interest and attendance rates.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Education
High School Diploma -
Newmarket High School
Newmarket, ON06.2017
Associate of Arts - Aviation And Flight
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON01.2019
Associate of Arts - General Arts
Seneca College of Applied Arts And Technology
North York, ON12.2020
Bachelor of Commerce - Accounting And Finance
York University
Toronto, ON01.2023
Skills
- Calm Under Pressure
- Multitasking Abilities
- Problem Resolution
- Friendly, Positive Attitude
- Customer Service
- Twenty hours of Zlin 242L and Cessna 172 flying experience
- Microsoft Office is one of the technology competencies (Word, Excel)
- G Class Driving license
Languages
English
Professional Working
Timeline
Meter Reader
UMRS (Utility Meter Reading Services)
06.2018 - Current
Youth Volunteer Coordinator
Church In Regent Park
03.2018 - Current
Sales Clerk
Real Canadian Superstore
08.2016 - 07.2017
Volunteer
Salvation Army Thrift Store
10.2014 - 11.2014
High School Diploma -
Newmarket High School
Associate of Arts - Aviation And Flight
Sault College of Applied Arts And Technology
Associate of Arts - General Arts
Seneca College of Applied Arts And Technology
Bachelor of Commerce - Accounting And Finance
York University
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