Shawn Jeet
Antelope
Summary
Offering excellent interpersonal skills and willingness to learn and adapt in banking environment. Brings foundational understanding of customer service and ability to quickly learn banking procedures and systems. Ready to use and develop customer service skills in current and potential roles.
Overview
15
15
years of professional experience
Work History
Cashier
Seven Eleven
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service
Ice Cream Truck
01.2010 - Current
- Provided customer service for children and parents
- Sold prepackaged ice cream and snacks
- Greeted customers warmly to provide exceptional customer service.
- Delivered outstanding customer service by addressing inquiries promptly and courteously.
- Displayed very good communication and customer service skills.
- Provided exceptional customer service, resolving issues promptly and ensuring satisfaction.
Retail Sales Associate and General Manager
Oreillys Distribution Center
02.2017 - 09.2020
- Assisted customers with questions, requests, and product transactions
- Restock store and clean while cultivating customer service and salesmanship skills
- Helped customers with auto related issues
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Cashier and Manager
Little Caesars Pizza
08.2013 - 09.2016
- As a cashier, interacted with over hundreds of customers per day, managed product transactions
- Manager position obtained for 3.5 years
- As a manager I resolved customer conflicts, answered questions and always found a meaningful solution
- Great customer service skills
- Public speaking skills
- Taken orders and answered phones/ questions, while developing customer service and multi- tasking skills
Education
Highschool Diploma -
Foothill High School
06.2012
Associate's degree - undefined
Sierra college
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Cashier
Seven Eleven
10.2024 - Current
Retail Sales Associate and General Manager
Oreillys Distribution Center
02.2017 - 09.2020
Cashier and Manager
Little Caesars Pizza
08.2013 - 09.2016
Customer Service
Ice Cream Truck
01.2010 - Current
Associate's degree - undefined
Sierra college
Highschool Diploma -
Foothill High School
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