SHAWN HIRST-REISTAD
Palm Springs
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
18
18
years of professional experience
Work History
Server / Bartender
Matchbox
Palm Springs
04.2010 - 03.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to guests.
- Collaborated with kitchen staff to ensure efficient meal preparation.
- Assisted in training new servers on menu items and service protocols.
Server / Bartender
The Olive Garden
Laguna Hills
11.2001 - 04.2010
- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Managed cash register and processed payments accurately and efficiently.
Education
Bachelor of Science -
University of Hartford
West Hartford, CTSkills
- Micros
- Aloha
- POSitouch
- NCR
- Squirrle
- American Sign Language
- Spanish comprehension
- Credit card imprint knowledge
- Food safety
- POS systems
- Inventory control
- Cash handling
- Problem solving
- Effective communication
- Conflict resolution
- Employee training
- Multitasking and organization
Timeline
Server / Bartender
Matchbox
04.2010 - 03.2020
Server / Bartender
The Olive Garden
11.2001 - 04.2010
Bachelor of Science -
University of Hartford