Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Hesse

Regina,SK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Sales Manager

Optimum Home Protections
05.2018 - Current
  • Performed direct selling methods of home safety smart systems to consumers in their place of residence.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Journeyman Plumber

UA Local 179 Union Hall
03.2012 - 05.2019
  • Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
  • Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
  • Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
  • Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.

Sales Representative

Global Air Systems
04.2010 - 02.2012


  • Performed direct selling methods of air cleaning systems to consumers in their place of residence.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Marketer

Dominion Pro Vac
10.2007 - 11.2009
  • Telemarketing campaigns for furnace cleaning appointments throughout Saskatchewan and Manitoba.
  • Lead Marketer for cold call sales.


Education

Red Seal Plumbing Certificate - Plumbing

Siast
Regina, SK
07.2017

Skills

  • Sales Reporting
  • Profitability Optimization
  • Business Planning
  • Sales team training

Timeline

Sales Manager

Optimum Home Protections
05.2018 - Current

Journeyman Plumber

UA Local 179 Union Hall
03.2012 - 05.2019

Sales Representative

Global Air Systems
04.2010 - 02.2012

Marketer

Dominion Pro Vac
10.2007 - 11.2009

Red Seal Plumbing Certificate - Plumbing

Siast

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Shawn Hesse