Shawn Gallant
Dartmouth,NS
Summary
Dynamic sales professional with background in developing and implementing effective sales strategies. Proven track record of increasing revenue and market share while reducing costs. Demonstrated ability to lead and motivate sales teams to consistently meet and exceed targets. Experienced in developing customer relationships, market analysis and product positioning.
Overview
7
7
years of professional experience
Work History
Regional Sales Manager
E Block
Halifax, NS
10.2024 - Current
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Serviced accounts effectively to enhance client interactions.
- Enhanced sales outcomes by fostering strong client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Executed successful marketing campaigns to generate new business and expand customer base.
Dealer Account Manager
Global Warranty
Ottawa, ON
04.2024 - 10.2024
- Company Overview: Expert knowledge about the products and processes of Global Warranty
- Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities
- Initiates sales process by building relationships; qualifying potential; scheduling appointments, making initial presentation; understanding account requirements
- Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services
- Closes sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts
- Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Identifies market potential by qualifying accounts
- Expands sales in existing accounts by introducing new products and services; developing new applications
- Recommends new products and services by evaluating current product results; identifying needs to be filled
- Accomplishes marketing and organization mission by completing related results as needed
- Attends networking events and community meetings to develop new connections and expand their network
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Expert knowledge about the products and processes of Global Warranty
Regional Sales Director
Cox Automotive
Eastern Canada
01.2019 - 12.2023
- Built and managed sales funnel using metrics to forecast achievements and measure goals
- Evaluated store and individual performances
- Identified new product opportunities and target customers
- Researched customer needs, market trends and competitor activities
- Created regional sales plans and quotas
- Managed 7 sales specialists and grew our business year over year
- Created robust sales plans and set territory quotas
- Forecasted annual, quarterly, and monthly sales goals
- Managed sales team of 7 employees
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings
- Collaborated with marketing teams to help sales campaigns reach target audiences
- Connected with prospects through trade shows, cold calling and local-area networking
- Managed team of sales representatives, providing guidance, coaching and support
- Developed sales strategy based on research of consumer buying trends and market conditions
- Monitored competitors' activities in order to anticipate changes in the marketplace
- Developed training materials for sales representatives on product features and benefits as well as best practices for selling them effectively
- Created and managed incentive programs to motivate sales teams in achieving their goals
- Led key account management initiatives, including contract negotiations, pricing strategies, and customer relationship building
- Utilized CRM software to track customer interactions, manage accounts, analyze trends, generate reports, and forecast future needs
- Assessed marketing potential of new and existing store locations, considered statistics and expenditures
- Analyzed trends and results to determine annual unit and gross profit plans
- Represented company at trade association meetings to promote products
- Monitored costs, competition and supply and demand to establish and adjust selling prices
Sales Director
Cox Automotive
Halifax, NS
12.2017 - 12.2019
Education
No Degree - Commerce And Business Administration
University of Prince Edward Island
Charlottetown, PEDiploma - Correctional Service Worker
Cambrian College of Applied Arts And Technology
Greater Sudbury, ONSkills
- Forecasting
- Key Account Management
- Staff Training
- Managing Quotas
- Expanding Territories
- Goal Setting
- Customer Relationship Management
- Strategic Planning
- Territory Management
- Forecasting Skills
- Sales Training and Leadership
- Sales Strategy Development
- Pipeline Development
- Sales Presentation
- Sales Process
- Business Development and Planning
- Sales Planning
- Corporate Social Responsibility
- Time Management
- Market Trend Analysis
- Product Knowledge
- Goals and Performance
- CRM Software
- Sales Territory Growth
- Staff Management
- Critical Thinking
- Coaching and Mentoring
- Risk Mitigation
- Market Penetration
- Account and Territory Management
- Key Performance Indicator Tracking
- Consultative Selling
- Public Speaking and Presentations
- Microsoft Project
- Client and Stakeholder Relations
- Strategic Alliance
- Excellent Communication Skills
- Negotiations Expert and Strong Deal Closer
- Recruiting and Hiring
- Advanced Salesforcecom
- B to B Sales
- Sales Statistics Analysis
Languages
English
Full Professional
French
Elementary
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Awards
- President Club award, 2018, Ireland
- President Club award, 2022, Greece
Timeline
Regional Sales Manager
E Block
10.2024 - Current
Dealer Account Manager
Global Warranty
04.2024 - 10.2024
Regional Sales Director
Cox Automotive
01.2019 - 12.2023
Sales Director
Cox Automotive
12.2017 - 12.2019
No Degree - Commerce And Business Administration
University of Prince Edward Island
Diploma - Correctional Service Worker
Cambrian College of Applied Arts And Technology