Summary
Overview
Work History
Education
Skills
Timeline
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SHAWN ETEMAD

Kanata

Summary

Dependable and self-motivated University of Ottawa business student with a strong reputation for reliability, consistency, and teamwork. Skilled at collaborating with diverse groups to achieve shared goals while also excelling when working independently with minimal supervision. Known for strong work ethic, attention to detail, and adaptability in both business and physically demanding environments. Brings a balance of analytical skills with tools such as Power BI, SQL, and Tableau, alongside practical strengths in organization, collaboration, endurance and reliability. Dedicated to delivering results and contributing positively to team success.

Overview

4
4
years of professional experience

Work History

Front Desk Administrator

West Dental
10.2022 - 07.2025
  • Managed appointment scheduling, record keeping, and data tracking, streamlining office operations.
  • Used Excel and BI tools to organize patient data and identify scheduling efficiencies.
  • Provided customer service and communication support.
  • Developed leadership skills by assisting with office workflow improvements and cross-team collaboration.

Landscaper

J&H Yards
04.2022 - 08.2022
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Sales Associate

Marshalls
11.2021 - 03.2022
  • Assisted in inventory analysis and sales tracking, contributing to optimized stock levels.
  • Developed customer engagement strategies to enhance user experience and increase sales.
  • Gained experience in data-driven decision-making to support business operations.
  • Honed leadership and teamwork abilities in a fast-paced, customer-focused environment.

Education

Bachelor of Commerce (BCom) - Honours Business Technology Management

University of Ottawa, Telfer
Ottawa, ON
04.2027

Highschool degree -

Earl of March S.S
06.2022

Skills

  • Business Intelligence & Analytics: Skilled in data visualization and analysis using Power BI, SQL, Tableau, and Google Looker to support decision-making and improve efficiency
  • Leadership & Communication: Experienced in guiding teams, fostering cross-departmental collaboration, and delivering clear, impactful presentations of data and business insights
  • Strength & Endurance: Able to lift and move heavy loads, maintain stamina during long shifts, and perform repetitive tasks safely and efficiently in fast-paced environments
  • Independence & Reliability: Highly self-motivated, dependable, and capable of completing assigned tasks accurately and on time with minimal supervision
  • Adaptability & Learning: Quick to grasp new tools, equipment, and processes; flexible in adjusting to changing work conditions and open to continuous improvement

Timeline

Front Desk Administrator

West Dental
10.2022 - 07.2025

Landscaper

J&H Yards
04.2022 - 08.2022

Sales Associate

Marshalls
11.2021 - 03.2022

Bachelor of Commerce (BCom) - Honours Business Technology Management

University of Ottawa, Telfer

Highschool degree -

Earl of March S.S
SHAWN ETEMAD