Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SHAWN ELCOME

CALGARY,AB

Summary

Dynamic sales leader with a proven sales track record in Ontario, Alberta and British Columbia. Excelling in territory expansion and relationship selling. Expert in strategic planning, contract negotiations and training, I consistently exceeded sales targets increasing service revenues. My ability to negotiate effectively and mentor teams has driven significant revenue growth for both sales and service while building and strengthening long lasting business partnerships.

Overview

18
18
years of professional experience

Work History

Regional Sales Manager / Partner

Innov8 Digital Solutions Inc
01.2014 - Current
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
  • Finalized sales contracts with high-value customers.
  • Conducted product demonstrations and presentations to potential clients to capture more sales.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
  • Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
  • Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings.

General Sales Manager

Digitex Canada Inc
04.2008 - 12.2013
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
  • Upheld company policies and implemented standards fairly.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.

National Account Manager

Canon Canada Inc.
02.2007 - 03.2008
  • Built strong relationships with key decision-makers at the executive level within national accounts organizations.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Developed customized proposals that demonstrated a deep understanding of each client''s unique needs and goals.
  • Brought lapsed accounts back to active status and providing additional revenue.
  • Expanded national account portfolio through strategic prospecting and effective sales presentations.
  • Maximized revenue growth by identifying upsell opportunities within existing accounts.
  • Enhanced client retention rates by proactively addressing issues and offering exceptional customer service.

Education

Bachelor - Marketing

Brock University
St. Catharines, ON
06.1996

Skills

  • Sales leadership
  • Customer service
  • Strategic planning
  • Business development and planning
  • Sales expertise
  • Relationship selling
  • Training and mentoring
  • Territory expansion
  • Territory growth
  • Negotiation and persuasion
  • Staff management

Languages

English
Full Professional

Timeline

Regional Sales Manager / Partner

Innov8 Digital Solutions Inc
01.2014 - Current

General Sales Manager

Digitex Canada Inc
04.2008 - 12.2013

National Account Manager

Canon Canada Inc.
02.2007 - 03.2008

Bachelor - Marketing

Brock University

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SHAWN ELCOME