Shawn Dinner
Chestermere,AB
Summary
Adept at driving operational excellence and business growth, I leveraged leadership and operations management skills at Kaizen Automotive to mentor teams and exceed revenue targets. Cultivating strong relationships and implementing strategic visions, I achieved significant year-over-year growth, demonstrating effective leadership and problem resolution abilities.
Overview
9
9
years of professional experience
Work History
General Manager
Kaizen Automotive O/a Universal Ford Limited
10.2019 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
General Manager
Kaizen Automotive O/a Okotoks GM
03.2019 - 09.2019
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
General Manager
Kaizen Automotive O/a CMP Automotive
10.2015 - 02.2019
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Education
Diploma - Automotive
National Auto Dealer Academy
Washington DC05-2019
High School Diploma -
Newmarket High Scool
Newmarket, ON01-1998
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Team Leadership
- Staff Management
- Customer Relations
- Training and Development
Languages
English
Native or Bilingual
Timeline
General Manager
Kaizen Automotive O/a Universal Ford Limited
10.2019 - Current
General Manager
Kaizen Automotive O/a Okotoks GM
03.2019 - 09.2019
General Manager
Kaizen Automotive O/a CMP Automotive
10.2015 - 02.2019
Diploma - Automotive
National Auto Dealer Academy
High School Diploma -
Newmarket High Scool
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