Summary
Overview
Work History
Skills
Timeline
Generic

Shawn Dieter

Vancouver,BC

Summary

Serviced-focused Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

8
8
years of professional experience

Work History

General Manager

The Offy Bistro
Chilliwack, BC
02.2023 - 01.2024
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Carefully interviewed, selected, trained, and supervised staff.

General Manager of Food Service

Friends Of Dorothy Lounge
Kelowna, BC
01.2020 - 12.2022

Opened Okanagan's first LGBTQ2+ Cocktail Lounge, Created policies and procedures, hiring packages and manuals. Responsible for hours reports. inventory, cashouts, hiring, scheduling both staff and talent. Created theme and event nights. Opened our second location in Victoria B.C. Keeping operations consistent with the Kelowna location.

Operations Manager

Bow & Stern
Abbotsford, BC
01.2019 - 01.2020

Responsible for managing FOH and assuming full restaurant responsibilities such as purchasing, scheduling, hiring, and inventory.

Corporate Events Manager

Tap & Barrel Restaurants
Vancouver, BC
03.2016 - 01.2019

Overseen 7 restaurants and collaborated with each onsite reservation manager. Setting up and successfully coordinated private events in excess of 100+ guests.

Worked closely with CEO to ensure all VIP events were executed smoothly.

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player

Timeline

General Manager

The Offy Bistro
02.2023 - 01.2024

General Manager of Food Service

Friends Of Dorothy Lounge
01.2020 - 12.2022

Operations Manager

Bow & Stern
01.2019 - 01.2020

Corporate Events Manager

Tap & Barrel Restaurants
03.2016 - 01.2019
Shawn Dieter