Shawn Chen
Cupertino
Summary
Dynamic IT leader with a proven track record at Nutanix, driving growth from 50M to 1B in annual revenue. Expert in cloud computing and agile methodologies, adept at team management and performance measurement. Successfully led global teams, enhancing operational efficiency and delivering impactful solutions aligned with business objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager Software Engineering
LexisNexis Legal
09.2023 - Current
- Support Law School Portal, a strategic learning platform for law students and faculty in support of product knowledge acquisition and community adoption
- Support sales, marketing, and training products in the product life cycle, including roadmap planning, resolving blockers, and performance measurements reporting
Senior Director of IT, Infrastructure, TechOps
Xilis, Inc.
01.2022 - 03.2023
- Enabled processing of high-throughput diagnostics and therapeutic data, in excess of 40 terabytes daily, from acquisition to analysis on AWS cloud computing infrastructure
- Integrate and develop business applications and computing services including development and auditing of operational and security policies and adherence
- Develop and manage roadmap aligning with OKRs for continual service development and sustainment aligned with business needs
Senior Manager, IT Platform & Infrastructure
Box, Inc.
05.2020 - 01.2022
- Developed core corporate services maturity, including user endpoints and hybrid cloud infrastructure on quality standards, cross-functional teams synergy, and business-driven customizations
- Led program and project execution including migration of infrastructure to AWS cloud, company-wide Tableau to the cloud migration with recognitions (under budget and on-time)
Product Owner (Consultant)
Symantec, Inc.
03.2018 - 09.2018
- Evangelized and drove adoption of Agile Scrum built on aligned framework and measurements (KPIs), alignment across multiple functional teams to deliver MVPs
- Developed an agile program incorporating retrospective, backlog grooming, sprint planning, standup, and metric practices including feature burnup and sprint burndowns
Senior Director, IT Product Services
Nutanix, Inc.
02.2013 - 09.2017
- Supported business from a 200 employees startup to over 3,000 employees around the globe with 1 Billion in annual revenue (from 50 Million in 2013)
- Led application team and managed a portfolio of over 30 applications including Office365, Slack, Okta, ServiceNow, Workplace, 8x8, Zoom, Google applications, Tableau, Atlassian Jira and Confluence, and Wrike
- Managed a global IT Team of 50 members, including International teams across 3 continents in Netherlands, India, and United States to provide follow-the-sun support
Education
Master of Computer Science (MCS) - Big Data Systems
Arizona State University (ASU)
12.2026
Bachelor of Science - Software Engineering
Arizona State University (ASU)
Skills
- Staff hiring and management
- Agile methodologies and project management
- Cloud computing
- Team collaboration
- Interpersonal communication
- Systems analysis
- Budget planning and management
- Team development
- Training
- Brand and cohesion
- Retention
- Full lifecycle development
- Plan-driven methodologies
- Software quality
- Cloud infrastructure
- Team leadership and management
- Product requirements elicitation and elaboration
- Risk analysis and management
- OOP - Java, C, C#
- C
- Assembly
- Javascript
- Python
- Django
- Flask
- React
- Angular
- Swift
- Vue
- Unity
- Tiered support management
- Change and incident management
- Risk and support requirements development
- Operational procedure development
- Service-level agreement development
- Performance measurement
Certification
- Certified Scrum Master (CSM)
- Certified Advanced Scrum Master (ACSM)
- Project Management Institute (PMI) - PMP Certification
- CodingDojo (San Jose) Bootcamp training: result - Triple black belt in 3 stacks (highest ranking in Javascript (MEAN), Swift-iOS, Python-Django)
- Coursera training course on linear and logistic regression offered by Stanford Online
Personal Information
Title: Software Engineering Leader
Personal Site
https://nexus7.me/
Timeline
Manager Software Engineering
LexisNexis Legal
09.2023 - Current
Senior Director of IT, Infrastructure, TechOps
Xilis, Inc.
01.2022 - 03.2023
Senior Manager, IT Platform & Infrastructure
Box, Inc.
05.2020 - 01.2022
Product Owner (Consultant)
Symantec, Inc.
03.2018 - 09.2018
Senior Director, IT Product Services
Nutanix, Inc.
02.2013 - 09.2017
Master of Computer Science (MCS) - Big Data Systems
Arizona State University (ASU)
Bachelor of Science - Software Engineering
Arizona State University (ASU)
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