16 Years’ Management Experience 16 Years’ Executive Assistant to CEO’s / Presidents and provided high level administrative support with excellent organizational ability that improved workflow, presentations and customer service Worked in high volume roles where organization, discretion and effective communication was vital Wrote & Compiled 22 Training Manuals for Office Operations and Special Projects Managed day-to-day operations and provided fundamental support to the team while lead by example Effectively Executed Staff - Recruitment, Appraisals, Discipline, Team building and Training 11 Years’ experience as Self-Managed Top Sales Performer MS Office Suite 2010 - Intermediate levels in Excel, Outlook, PowerPoint, Word Simply Accounting
Overview
29
29
years of professional experience
Work History
Supervisor / Office Administrator
Excell Auto Center
06.2014 - 12.2025
Performed a wide variety of supervisory and administrative functions:
Liaison for President through Email, Oral & Written Communication
Created and Maintained Office Manuals, Documents and Duties, Excell Spreadsheets, Reports with Excellent Organizational Skills that resulted in proficient office administration and work flow
Interacted professionally internally and externally at all levels with diplomacy and discretion
Managed Priorities / Met Deadlines that resulted in professional administrative support
Monitored all action items & Managed essential tasks while adapted to shifting priorities
Task Focused - Multi-tasked, Problem Solved & Performed Superior Customer Service
Effectively Executed Staff - Recruitment, Appraisals, Discipline and Training
Worked well independently while took initiative to collaborate where needed and remain a Team Player
Banking and General Office Responsibilities
Responsible for Receivables and Payables including Payroll and the Posting to Simply Accounting
Responsible for U.S.A. Export Paperwork, Titles, Registered Import
Communicated and worked effectively with U.S.A. Vendors
Managed and Posted U.S. Account Payables and Receivables using Simply Accounting
Visa and Month End Reconciliations
Some Event Planning – House Party for 45 and Christmas Lunches for 25
Key Accomplishment
Reduced Bank & Vendor Fees and Implemented new systems and Procedures Manual to departmentalize the office and improve work flow
Owner/Operator
The Ultimate Organizer
09.2012 - 11.2023
Started an ‘Organizational & Office Admin’ Company (The Ultimate Organizer)
International Relocation Coordinator - Corporate Sales, Residential Surveys, Self-Management
Allied Pickfords (Logistics)
11.1996 - 10.2007
Company Overview: Allied Pickfords is a subsidiary of Allied International; a 2-billion-dollar public company
Self-Managed Sales Rep who Obtained Leads, Followed up to convert to sales
Established / Maintained contacts with Corporate Account Procurement and Human Resources Personnel based on contacts with their key expatriate management
Conducted surveys for international relocations, issued quotes & followed up with client/company
Performed Superior Customer Service functions being company liaison for relocation in its entirety
Prospected / Networked in Business Organizations such as the American, Australian, British, Canadian, Indonesian and New Zealand Chambers of Commerce that resulted in increased sales.
Key Accomplishments - Allied Pickfords
The Top Performer for 8 consecutive years with revenue generated of $8,000,000.00
Helped to secure a multimillion-dollar contract with a major worldwide oil & gas company
Closing Sales Ratio consistently averaged 30% higher than the Firm Average Closing Ratio
Assisted in Development & Growth of Sales Department by creating Circulars, In-house Documentation & Regulations that enhanced company branding for higher sales
Developed Business Tools (Brochures, Reports, Binders, Presentation Materials) for Residential Surveys, Corporate Accounts & Networking Events that resulted in increased sales
Supported local charities on Corporate and Personal levels with these roles - Execution of: Events/Event Planning, Fundraising, MC Duties, Presented Sponsorship Prizes, on Committee Boards
Education
No Degree - Securities License, Options License, Management
Canadian Securities Institue
Calgary, Alberta
06-1988
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.
Supervised team of [Number] staff members.
Achieved [Result] through effectively helping with [Task].
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved [Issue] which led to [Results].
Languages
English
Timeline
Supervisor / Office Administrator
Excell Auto Center
06.2014 - 12.2025
Owner/Operator
The Ultimate Organizer
09.2012 - 11.2023
International Relocation Coordinator - Corporate Sales, Residential Surveys, Self-Management
Allied Pickfords (Logistics)
11.1996 - 10.2007
No Degree - Securities License, Options License, Management