Shawn Albert
Thunder Bay,ON
Summary
Automotive professional with strong background in vehicle diagnostics and repair. Consistently recognized for delivering reliable and timely solutions that enhance vehicle performance. Known for fostering collaborative team environments and adapting to changing work demands. Skilled in engine repair, brake systems, and electrical diagnostics.
Overview
19
19
years of professional experience
Work History
Parts Advisor
Downtown Volkswagen
10.2024 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
- Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.
- Streamlined parts ordering process by establishing strong relationships with suppliers and maintaining up-to-date knowledge of available inventory.
Automotive Technician
Superior Hyundai
03.2008 - 03.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Boosted team morale and productivity through effective communication and leadership.
- Reduced repeat repair visits by implementing thorough quality control checks.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Automotive Technician
Rob’s Automotive
07.2006 - 03.2008
- Explained estimates and determined repair timelines to manage customer expectations.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Conducted routine maintenance checks for improved vehicle safety and longevity.
Education
Automotive Apprenticeship Program -
Confederation College
Thunder Bay03-2013
Skills
- Technical aptitude
- Automotive industry
- Problem-solving skills
- Training and coaching
- Time management
- Reliability
Languages
English
Timeline
Parts Advisor
Downtown Volkswagen
10.2024 - Current
Automotive Technician
Superior Hyundai
03.2008 - 03.2024
Automotive Technician
Rob’s Automotive
07.2006 - 03.2008
Automotive Apprenticeship Program -
Confederation College
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