Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shawhin Hiroyuki Kanai

North Vancouver,BC

Summary

Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.

Overview

8
8
years of professional experience

Work History

Director of Sales

Sesh Products
01.2023 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base
  • Managed team of sales representatives, providing guidance, coaching and support.

Sales Manager

JUUL Labs Inc
06.2019 - 11.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Account Manager

Market Recon
05.2016 - 09.2019
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.

Education

Bachelor of Arts - Economics/Sociology

University of British Columbia
Vancouver, BC

Skills

  • Sales Strategy Development
  • Sales Team Training
  • Pipeline Development
  • Vendor Management
  • Brand Development
  • Operations Management

Languages

English
Native or Bilingual
Persian
Full Professional
Japanese
Elementary
French
Elementary

Timeline

Director of Sales

Sesh Products
01.2023 - Current

Sales Manager

JUUL Labs Inc
06.2019 - 11.2022

Account Manager

Market Recon
05.2016 - 09.2019

Bachelor of Arts - Economics/Sociology

University of British Columbia

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Shawhin Hiroyuki Kanai