Shaweta Ahuja
Mississauga,ON
Summary
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
17
17
years of professional experience
Work History
Operations-Manager
IndusInd Bank
04.2008 - 03.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Ensure Compliance with all regulatory & Statutory requirements as relevant for the branch.
- Tracking and monitoring daily productivity and book movement of branch.
- Conduct customer engagement programs and marketing events.
Assistant Manager
Kotak Mahindra Bank
08.2006 - 03.2008
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Maintains all the records & transactions related to branch ATM.
Education
Bachelor of Arts - Business Administration
Punjab University
Chandigarh, India3 Yrs Vocational Course - Insurance Management
Punjab University
Chandigarh, IndiaSkills
- Training and Development
- Market Condition Analysis
- Corporate Social Responsibility
- Delivery Schedules
- Client Acquisition
- Conflict Resolution
- Sales Expertise
- Product Training
- Proficiency in MS Office
- Excellent Time Management Skills
Timeline
Operations-Manager
IndusInd Bank
04.2008 - 03.2023
Assistant Manager
Kotak Mahindra Bank
08.2006 - 03.2008
Bachelor of Arts - Business Administration
Punjab University
3 Yrs Vocational Course - Insurance Management
Punjab University
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