Summary
Work History
Education
Skills
Timeline
Generic

Shavon Vang

Plumas Lake

Summary

Driven and adaptable Guest Services Intern with experience at Hmong Youth Parents United, I streamlined processes for enhanced guest experiences and support events, boosting repeat business. Skilled in guest relations and problem-solving, I excel in teamwork, ensuring efficient event management and customer satisfaction.

Offering strong interpersonal skills and passion for delivering outstanding guest experiences, eager to learn and grow in dynamic environment. Brings ability to quickly acquire new knowledge and skills essential for providing excellent service and support. Ready to use and develop communication and problem-solving skills in a new professional setting.

Work History

Guest Services Volenteer

Hmong Youth Parents United
Sacramento, CA
06.2023 - 11.2023
  • Collaborated with staff to ensure timely cleaning is conducted after events for youth.
  • Managed guest requests promptly, resulting in increased positive feedback and repeat business.
  • Organized a variety of special events for guests to enjoy during events, such as giving a way children books, candies to children and food to families.
  • Assisted management with data collecting related to guest check in for events.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Assisted guests with inquiries, providing accurate information about services and events.
  • Facilitated smooth check-in processes, enhancing guest satisfaction and experience.

Education

High School Diploma -

Wheatland Union High School
Wheatland, CA
06-2025

Skills

  • Guest Relations
  • Teamwork and Collaboration
  • Problem-solving skills
  • Time Management
  • Multitasking
  • Task Prioritization
  • Customer Service
  • Adaptability and Flexibility
  • Active Listening
  • Professionalism
  • Strong empathy
  • Guest experiences

Timeline

Guest Services Volenteer

Hmong Youth Parents United
06.2023 - 11.2023

High School Diploma -

Wheatland Union High School

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Shavon Vang