Shavarsh Petrosyan
Glendale
Summary
Dynamic CEO with a proven track record at LLM ENTERPRISES INC, excelling in market analysis and strategic planning. Expert in contract negotiation and team leadership, I successfully drove profitability and compliance while fostering a culture of innovation and collaboration. Committed to optimizing operations and enhancing customer satisfaction through effective project management.
Overview
24
24
years of professional experience
1
1
Certification
Work History
CEO
LLM ENTERPRISES INC
Glendale
04.2023 - Current
- Analyzed market trends and customer data to inform decision-making processes.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Represented the organization at conferences, events, and networking activities as needed.
- Hired, trained, and mentored staff members to maximize productivity.
- Optimized supply chain to reduce materials costs and improve distribution.
- Signed and approved budgets for new funding and program initiatives.
CEO
LLP LOGISTICS INC
Glendale
06.2018 - 04.2023
- Coordinated with suppliers to ensure timely deliveries of goods.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Coordinated distribution activities to meet customer requirements in a timely manner.
- Negotiated contracts and rates with suppliers to ensure optimal pricing structure.
- Ensured all vehicles were properly maintained according to manufacturer specifications.
- Monitored driver performance and compliance with safety regulations.
- Investigated customer complaints related to freight damage or late deliveries.
- Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
- Coordinated with vendors for timely delivery of goods and services at competitive rates.
- Created reports on shipment status, delivery times, cost estimates, and other metrics.
- Organized training programs for staff members on safe driving practices and use of equipment.
- Communicated regularly with customers regarding their orders and any changes in delivery schedules.
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Ensured compliance with local, state, federal laws governing the transportation industry.
- Created and enforced policies and procedures for entire logistics team.
- Directed investigations to verify and resolve customer or shipper complaints.
- Verified driver log books were accurate prior to completing payroll.
- Ensured all paperwork was completed accurately and in a timely manner.
- Resolved any issues or problems that arose during transport operations.
- Assigned loads to drivers based on customer requirements and availability.
- Processed invoices, bills of lading and other documents related to truck dispatching.
- Reviewed freight bills for accuracy prior to payment processing.
Branch Manager
Bank VTB Armenia
Abovyan
08.2007 - 10.2017
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Conducted regular performance reviews for all employees in the branch.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Performed regular audits of financial records in order to ensure accuracy.
- Monitored financial performance of the branch on a monthly basis.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Resolved escalated customer complaints in a timely manner.
- Developed strategies to increase customer satisfaction and loyalty.
- Identified opportunities for process improvement initiatives within the branch.
- Participated in community events to promote brand awareness.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Managed staff scheduling, hiring and training processes.
- Created reports summarizing operational performance metrics for senior management review.
- Established and built customer relationships through targeted outreach and initiatives.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Analyzed competitors and market trends to facilitate business growth.
CEO
Demer LLC
Abovyan
07.2001 - 08.2007
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Developed strategies for improving customer service standards throughout the company.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Represented the organization at conferences, events, and networking activities as needed.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Developed and implemented strategic business plans to increase company profitability.
- Signed and approved budgets for new funding and program initiatives.
- Hired, trained, and mentored staff members to maximize productivity.
Vice General Manager
Anelik Bank LLC
Abovyan
10.2006 - 06.2007
- Created and maintained a positive working environment for staff by coaching, mentoring and motivating team members.
- Established goals for individual departments and monitored progress towards those goals.
- Ensured that all departments within the organization were operating at peak performance levels.
- Utilized data analytics tools to identify opportunities for improving business processes.
- Recruited top talent from within the industry to fill key positions within the organization.
- Trained employees on duties, policies and procedures.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Supervised employees through planning, assignments, and direction.
- Recruited, interviewed and hired qualified staff for open positions.
Credit Specialist
Anelik Bank LLC
Abovyan
10.2005 - 10.2006
- Provided recommendations for appropriate credit limits and terms.
- Ensured that all documents are filed accurately according to established procedures.
- Monitored customer accounts to ensure compliance with contractual obligations and company policies.
- Analyzed financial statements for trends in collections performance metrics such as days past due.
- Reviewed credit applications to assess credit worthiness of potential customers.
- Prepared reports detailing delinquent accounts, charge-offs, collection activities, and other issues related to the company's receivable portfolio.
- Evaluated customer payment patterns to determine creditworthiness and recommend actions accordingly.
- Conducted financial analysis on customer's accounts and credit history.
- Negotiated settlements with customers who had fallen behind on payments or were at risk of defaulting on their loans.
- Verified accuracy of customer information, including income and employment status.
- Maintained a database of customer information including names, addresses, contact information, account numbers.
- Followed banking requirements and government lending regulations.
- Prepared and submitted loan applications to underwriters.
Education
Ph.D. - Geography
YEREVAN STATE UNIVERSITY
YEREVAN, ARMENIA12-2007
Master of Science - Geography
YEREVAN STATE UNIVERSITY
YEREVAN, ARMENIA06-2004
Bachelor of Science - Economics
YEREVAN STATE UNIVERSITY
YEREVAN, ARMENIA06-2002
Skills
- Market analysis
- Strategic planning
- Project management
- Contract negotiation
- Regulatory compliance
- Team leadership
- Employee training
- Financial management
- Conflict resolution
- Teamwork
- Self motivation
Certification
- Salesperson license
Timeline
CEO
LLM ENTERPRISES INC
04.2023 - Current
CEO
LLP LOGISTICS INC
06.2018 - 04.2023
Branch Manager
Bank VTB Armenia
08.2007 - 10.2017
Vice General Manager
Anelik Bank LLC
10.2006 - 06.2007
Credit Specialist
Anelik Bank LLC
10.2005 - 10.2006
CEO
Demer LLC
07.2001 - 08.2007
Ph.D. - Geography
YEREVAN STATE UNIVERSITY
Master of Science - Geography
YEREVAN STATE UNIVERSITY
Bachelor of Science - Economics
YEREVAN STATE UNIVERSITY
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