SHAURYA SEN
Missisauga,Canada
Summary
At Man O'Clock Barbershop, I spearheaded initiatives that not only enhanced customer satisfaction but also solidified our market presence, achieving a 4.9-star rating with innovative marketing strategies. My adeptness in Google Ads Manager and exceptional problem-solving skills contributed significantly to our success, demonstrating leadership and creativity in driving business growth.
Overview
2
2
years of professional experience
Work History
Receptionist and Digital Marketer
Man O'Clock Barbershop
Missisauga, Canada
04.2023 - Current
- Enhanced customer experience through creating a warm and comfortable atmosphere
- Always involved with customers and making sure they always feel welcomed and accommodated
- Observed the incoming client demographic and recommended offering chai/tea/coffee to clients which helped build a familiar association as well as lowered waiting client's walkout rate
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted Man O'Clock achieve a 4.9-star rating and over 1,000 Google reviews within 11 months, making it the highest-reviewed barbershop in a 2 km radius.
- Created and implemented a 2 step marketing strategy that incorporated first creating awareness through location based Instagram Ads + Lawn Signs and then retargeting clients through Google Ads when they search for a barbershop
- Achieved a click through rate of 6% on Instagram Ads and 13% on Google Ads using a budget of $1500 a month
- Used Canva to create promotional brochures, flyers and social media post templates
- Achieved a 50% lower cost per click on Instagram Ads through creating trendy reels using iMovie that targeted desired demographics
Education
Criminology, law and society, Political science
University of Toronto
Mississauga01.2028
High school diploma -
Father Micheal Goetz Secondary School
01.2024
Skills
- Leadership
- Communication
- Collaboration
- Problem Solving
- Adaptability
- Creativity
- Decision Making
- Conflict management
- Microsoft Office
- Instagram Ads Manager
- Google Ads Manager
- Photography and Videography
- Customer service
- Problem solving
- Team collaboration
- Critical thinking
- Team building
Accomplishments
- Established Soccer Player
- Played soccer internationally in Rio de Janeiro, with Fluminense
- Won multiple tournaments and individual awards
Availability
Monday - Not Available
Tuesday - Available All Day
Wednesday - Not Available
Thursday - Available All Day
Friday - Available All Day
Saturday - Available All Day
Sunday - Available All Day
References
References available upon request.
Timeline
Receptionist and Digital Marketer
Man O'Clock Barbershop
04.2023 - Current
Criminology, law and society, Political science
University of Toronto
High school diploma -
Father Micheal Goetz Secondary School
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