Shauna Topper
Port Hardy
Summary
Experienced collaborator with a solid background in fast-paced environments. Excels in independent roles, adeptly managing assignments and consistently surpassing expectations. Possesses a sharp ability to swiftly comprehend and adjust to new processes, guaranteeing smooth transitions and maximum productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service
Best Buy
11.2020 - 08.2024
- Processed in-store, online and cash Transactions, Returns and Exchanges
- Managed Customer complaints and inquiries
- Processed Call backs to customers with valuable information
- Confirmed proper identification for order pick-up
- Sustained a cheerful outlook with customers and fellow employees
Production Worker
Leadbetter’s
09.2019 - 06.2020
- Placed labels, company logos, and other exterior parts on finished products
- Cleaned the workstation and removed hazardous materials to protect the team from unnecessary risks
- Packaged finished products into boxes, cartons and containers for shipping to final destination
Dietary Aide
Champlain Manor
06.2017 - 09.2019
- Cleaned the dining room area and collected plates and glasses
- Stocked and rotated food products and ingredients and monitored inventory
- Established and maintained a safe, friendly atmosphere for the residents and guests
- Helped maintain kitchen equipment and appliances by following a routine cleaning regimen
- Set up tables or other dining areas with attention to cleanliness and order
- Assisted patients with selecting foods from menus based on dietary orders
Education
Human Services Certificate - Educational Assistance/Community support, Indigenous Focus
North Island College
Port Hardy, B.C06-2025
General Education Development -
Twin Lakes Secondary School
Orillia, ON06.2016
Skills
- Skilled in Task Prioritization
- Client Engagement
- Active Listening
- Relationship Building
- Proficient in Computer Applications
- Problem-solving
- Teamwork
- Adaptive Learner
- Works well under pressure
- Travel Co-ordination
- Calendar Management
- Positive attitude
Languages
English
Native or Bilingual
Certification
- First Aid Certification
- B.C Driver's License
- NICCCS Home Visitor Training Certification of Completion
Timeline
Customer Service
Best Buy
11.2020 - 08.2024
Production Worker
Leadbetter’s
09.2019 - 06.2020
Dietary Aide
Champlain Manor
06.2017 - 09.2019
General Education Development -
Twin Lakes Secondary School
Human Services Certificate - Educational Assistance/Community support, Indigenous Focus
North Island College
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