CHARLOTTE HAYFORD

• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Determined appropriate hair treatments based on conditions and textures.
• Mixed pigments and used proper techniques to achieve desired color.
• Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
• Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
• Built rapport with clients to understand their style preferences and hair care routines.
• Stayed up-to-date with industry trends and techniques through continuous education and workshops.
• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Processed payments, entering sales in register for prompt customer service.

Men & Womens Haircuts

• Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
• Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
• Answered incoming telephone calls and scheduled appointments for clients.
• Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
• Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
• Styled hair according to customer preferences.
• Consulted with clients to assess personal style preferences and unique needs.
• Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
• Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.

• Waxing
• Thermal Styling
• Hair Colouring
• Foiling
• Developed strong rapport with clients through excellent communication skills and empathetic approach during treatment sessions.
• Supported inventory management efforts by accurately tracking product usage and notifying leadership when supplies were low.

• Shampooing
• Coloring,foiling
• Haircuts
• Thermal styling
• Waxing

• Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Waxing
• Braiding
• Foiling, Coloring and highlights
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.

• Prepared clients for hair cuts and styles with soothing shampoo work.
• Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
• Assisted hair stylists with colorwork by applying base colors and toners.
• Recommended products for clients based on individual needs.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Prepared and mixed color formulas for clients' hair.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.