Professional Summary
Overview
Work History
Education
Skills
Timeline

Shauna Stokes

CVS Pharmacy
Oceano
12
years of professional experience

Dynamic Pharmacy Shift Supervisor at CVS Pharmacy with a proven track record in enhancing prescription accuracy and optimizing inventory management. Skilled in patient counseling and fostering teamwork, I implemented cost-saving measures that improved service quality while maintaining compliance with health and safety protocols. Committed to delivering exceptional customer satisfaction.

Work History

Pharmacy Shift Supervisor

11 Years 4 Months
CVS Pharmacy | 05.2015 - Current
  • Supervised pharmacy staff to ensure compliance with safety and operational protocols.
  • Managed inventory levels, optimizing stock availability and minimizing waste.
  • Trained new employees on pharmacy procedures and customer service standards.
  • Implemented workflow improvements that enhanced prescription fulfillment accuracy.
  • Resolved customer inquiries and concerns, fostering positive patient relationships.
  • Collaborated with healthcare providers to streamline patient care processes and ensure optimal outcomes.
  • Implemented cost-saving measures that resulted in reduced overhead expenses without compromising patient care or service quality.
  • Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines within the pharmacy setting.
  • Assisted patients in understanding their medications, leading to better adherence rates and improved health outcomes.

Postal Carry

6 Months
Post Office | 10.2014 - 04.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.

Education

Cosmetology License - Beauty

Newberry School of Beauty | Granada Hills, CA | 01-1987

Have 6yrs experience in home health care.

Skills

Patient counseling
Insurance processing
Patient confidentiality
Willingness to learn
Teamwork
Multitasking and prioritizing
Attention to detail
Multitasking
Reliability
Customer satisfaction
Health and safety procedures
Computer proficiency
Flexible work schedule
Adaptability
Professional demeanor
Records organization

Timeline

Pharmacy Shift Supervisor

CVS Pharmacy
05.2015 - CurrentRead More

Postal Carry

Post Office
10.2014 - 04.2015Read More

Newberry School of Beauty

Cosmetology License from Beauty
Read More
Shauna Stokes