SHAUNA SHOOK
Carlsbad
Summary
Professional real estate expert prepared for this role with strong background in property sales, client relations, and market analysis. Known for team collaboration and delivering results, with flexible approach to changing needs. Skilled in negotiation, contract management, and customer service, with focus on integrity and professionalism.
Overview
44
44
years of professional experience
Work History
Real Estate Agent
COLDWELL BANKER REALTY
12.2015 - Current
- Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
- Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
- Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
- Hosted open houses and private showings to showcase properties effectively, ultimately securing offers from interested parties.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Performed comparative market analyses to determine optimal listing prices for sellers, maximizing profitability while minimizing time on the market.
Sales-Listing Agent/Property Manager
PACIFIC SOTHEBYS REALTY
10.2015 - Current
- Responsible for managing all aspects of business operations and real estate transactions including accounts payable and receivables
- Maintained detailed records of all transactions, ensuring efficiency and accuracy in documentation for future reference or audits.
- Conducted in-depth market analyses to determine appropriate pricing strategies for each individual property listing.
Leasing Agent/Property Management
RANCH & SEA MGMT.
08.2009 - 08.2013
- Responsible for leasing/property management of new properties.
- Portfolio of approximately 150-200 doors.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Expedited the leasing process for prospective tenants by efficiently managing application. paperwork and conducting background checks.
Office Manager/Sales Representative
CITY HALL REALTY
01.2005 - 12.2005
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assistant to Top Sales Agent Producer. Managing files, showings, open houses. Over seeing of all opening and closing of all escrows.
Owner/Operator
BRIDE-TO-BE
01.1997 - 12.2000
- Complete coordination of weddings from engagement to honeymoon
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Staging Expert/Installer
SOUTH COAST DESIGNS
01.1993 - 12.1997
- Staging/Redesign of properties on the market for sale.
- Giving design advice from furniture placement to paint selections, remixing of current furnishings and adding new items to design a fresh new look.
Office Manager/Sales Associate
CENTURY 21 BEACH WEST
01.1981 - 12.1993
- Responsible for coordinating/closing of escrows for five different real estate offices, managing 25+ agents and overseeing all real estate transactions.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
Real Estate- Continuing Education
The Career Compass
San Diego, CA03-2022
Real Estate
ALLIED BUSINESS SCHOOLS
Santa Ana, CA03-2007
Legal Secretary Certification
Orange County Business College
Anaheim, CA02-1999
Associate of Arts - Business Administration And Management
ORANGE COAST COLLEGE
Costa Mesa, CA.06-1986
Skills
Communication
Negotiation
Market Knowledge
Sales & Marketing Expertise
Networking
Timeline
Real Estate Agent
COLDWELL BANKER REALTY
12.2015 - Current
Sales-Listing Agent/Property Manager
PACIFIC SOTHEBYS REALTY
10.2015 - Current
Leasing Agent/Property Management
RANCH & SEA MGMT.
08.2009 - 08.2013
Office Manager/Sales Representative
CITY HALL REALTY
01.2005 - 12.2005
Owner/Operator
BRIDE-TO-BE
01.1997 - 12.2000
Staging Expert/Installer
SOUTH COAST DESIGNS
01.1993 - 12.1997
Office Manager/Sales Associate
CENTURY 21 BEACH WEST
01.1981 - 12.1993
Real Estate- Continuing Education
The Career Compass
Real Estate
ALLIED BUSINESS SCHOOLS
Legal Secretary Certification
Orange County Business College
Associate of Arts - Business Administration And Management
ORANGE COAST COLLEGE
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