Shauna Pinto
Edmonton,AB
Summary
Seeking a Customer Service Position with MCI, where i can leverage my communication and problem solving skills to provide exceptional service to customers and contribute to the growth of the company
Overview
4
4
years of professional experience
Work History
Building Cleaner
Rent West
10.2022 - Current
- Safeguarded building assets by following security procedures during opening/closing routines or while performing duties after hours.
- Demonstrated flexibility in adapting to unexpected changes in schedules or additional tasks assigned on short notice.
- Facilitated improved air quality within the building by routinely changing air filters and ensuring proper ventilation systems functioned correctly.
- Completed special projects as requested, such as deep-cleaning carpets or preparing spaces for events or meetings held within the building premises.
- Streamlined efficiency in cleaning tasks through effective prioritization and time management skills.
- Supported facility operations through regular inspection, maintenance, and upkeep of equipment used in daily tasks.
- Increased client satisfaction through consistent quality work and timely completion of tasks.
- Provided exceptional customer service by responding courteously to inquiries from building occupants regarding cleaning schedules and concerns.
Hair Dresser
Truss Lounge Salon And Spa
09.2020 - 06.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
High School Diploma -
Administrative Legal Office
CD Ed Online Course 06.2010
High School Diploma -
St. Joes Composite High School
Edmonton, AB06.1992
Skills
- Balayage technique
- Hair Straightening
- Blow-Drying Expertise
- Chemical safety
- Hair styling techniques
- Appointment Scheduling
- Cleaning and sanitizing
- Client consultation
- Hair extensions
Languages
English
Professional Working
Timeline
Building Cleaner
Rent West
10.2022 - Current
Hair Dresser
Truss Lounge Salon And Spa
09.2020 - 06.2022
High School Diploma -
Administrative Legal Office
High School Diploma -
St. Joes Composite High School
Similar Profiles
Vinicius RemorVinicius Remor
Owner at West Side Rent A CarOwner at West Side Rent A Car
Gerald SneedGerald Sneed
Senior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-CarSenior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-Car
Eli RashidovEli Rashidov
Corporate Fleet / Branch Manager at Drivo Rent A Car/ Ace & Fox Rent CarCorporate Fleet / Branch Manager at Drivo Rent A Car/ Ace & Fox Rent Car
Miranda DolphinMiranda Dolphin
Practicum Student Therapist at River's Edge Counselling CentrePracticum Student Therapist at River's Edge Counselling Centre
Harmanjot KaurHarmanjot Kaur
Warehouse Worker at AmazonWarehouse Worker at Amazon