Shauna Pellizzari
Brantford,Canada
Summary
Reliable and professional individual actively seeking Customer Service position.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
31
31
years of professional experience
Work History
Child and Family Worker
Child and Family Services of Grand Erie
09.1994 - 10.2024
- Monitored parents with children in CAS facility during supervised visitations, while ensuring the room is safe, clean and providing age appropriate toys.
- Maintained detailed case notes and records, ensuring accurate documentation of all interactions with families and service providers.
- Built trust with vulnerable populations through consistent engagement, empathetic listening.
Retail/Customer Service
Northern Reflections
01.1995 - 01.1999
- Assisted customers with product selection, sizing, and product location, promoted repeat business, displayed effective 'upselling' techniques
1:1 Child Support Worker
Lansdowne Children's Center
01.1994 - 01.1999
- Worked 1:1 with children with special needs (in community and family homes)
Education
Early Childhood Education -
Sheridan College
Brampton, ONOntario Secondary School Diploma -
North Park Collegiate
Brantford, ONSkills
- Proven ability to provide outstanding customer service, promote repeat business, and achieve 'upselling' goals
- Eager to learn, responds to constructive feedback, organized, professional, and honest
- Displays strong problem solving, communication, and time management skills
Timeline
Retail/Customer Service
Northern Reflections
01.1995 - 01.1999
Child and Family Worker
Child and Family Services of Grand Erie
09.1994 - 10.2024
1:1 Child Support Worker
Lansdowne Children's Center
01.1994 - 01.1999
Early Childhood Education -
Sheridan College
Ontario Secondary School Diploma -
North Park Collegiate
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