Professional Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Shauna MacGregor

HUB International Insurance Brokers
Victoria,BC
1
Language
1
Certification
39
years of professional experience

Commercial Underwriting/Sales supports commercial property insurance submissions, policy issuance, and client guidance with a steady focus on risk, coverage, and service. Brings experience across commercial, personal lines, auto, and travel insurance, plus negotiation and account management skills that help keep files moving and clients informed. Uses Salesforce to stay organized, maintain clear follow-up, and support accurate handling of policy details throughout the process.

Work History

Commercial Insurance Advisor

4 Years 9 Months
HUB International Insurance Brokers | 11.2021 - Current
  • Underwrite Commercial Insurance Submissions for Approval then issuing policies.
  • Provided customer service as Commercial Insurance Advisor, addressing client inquiries and policy needs.
  • Assisted account executive with administrative tasks, supporting client relationship management and policy documentation.
  • Coast Capital Insurance/Western Financial Group-Victoria, BC
  • September 2018 to October 2021

Commercial Underwriter/ Personal Lines

2 Years 10 Months
Coast Capital Insurance/Western Financial Group | 11.2015 - 09.2018
  • Customer Service front line sales of all lines noted. Problem solving, Critical Thinking, Time Management
  • Commercial Underwriting 4 years

Insurance Broker

7 Years 8 Months
AW Jones Insurance Services Inc. | 03.2008 - 11.2015
  • Commercial CSR, Personal Lines CSR, Auto, Travel advisor

Insurance Broker

1 Year 11 Months
AON Reed Stenhouse | 01.2003 - 12.2004
  • - Commercial Account Coordinator
  • 2003-2004

Insurance Broker

5 Years 4 Months
Christie-Phoenix (Victoria) Ltd. | 08.1987 - 12.1992
  • Commercial lines, Personal Lines, Marine, Auto & Travel

Education

Simon Fraser University | 01.2002

Insurance Institute of BC | 01.1996

Insurance Institute of BC | 01.1989

Highschool Graduate

01.1985

Skills

Commercial underwriting
Risk assessment
Policy issuance
Commercial lines knowledge
Insurance brokerage
Salesforce
Account management
Negotiation
Data entry
Microsoft Word

Languages

English
Full Professional

Certification

Level 3 CRM,CIP, CAIB

Timeline

Commercial Insurance Advisor

HUB International Insurance Brokers
11.2021 - CurrentRead More

Commercial Underwriter/ Personal Lines

Coast Capital Insurance/Western Financial Group
11.2015 - 09.2018Read More

Insurance Broker

AW Jones Insurance Services Inc.
03.2008 - 11.2015Read More

Insurance Broker

AON Reed Stenhouse
01.2003 - 12.2004Read More

Insurance Broker

Christie-Phoenix (Victoria) Ltd.
08.1987 - 12.1992Read More

Highschool Graduate
Read More

Insurance Institute of BC

Read More

Insurance Institute of BC

Read More

Simon Fraser University

Read More
Shauna MacGregor