Shauna Dowson

Sport Consultant Adapted Physical Education

• Analyzed complex information from diverse sources to identify needs of students, staff and schools.
• Set specific goals for projects to measure progress and evaluate end results.
• Composed and presented year-end reports detailing individual program delivery recommendations, prompting principals to formulate future budget requirements and staffing needs for students.
• Created plans to propose solutions to problems related to efficiency, costs or safety.
• Collaborated and maintained positive working relationships with 18-22 school based therapy teams.
• leadership role within Specialized Learning Services Department
• Over 63 schools within a 90 sq km radius adpated PE
• Support schools in evaluating risks and ensuring safe management of all students.
• Facilitate development of policies and procedures for special needs students enrolled in inclusive and segregated environments, ensuring alignment with Alberta Education Act, Standards of Special Education, Alberta Safety Guidelines for Physical Activity, and Edmonton Public School Board's policies and administrative regulations.
• Provide professional development to staff, ranging from 1:1 mentorship to 200+ attendees, on program development and task analysis.
• Established the inclusion of para-athletes to participate in school track and field meets.
• Collaborated with parents, school staff, and external providers (Alberta Health Services, Aids to Daily Living, PSOs, CADS, transportation, City of Edmonton, You Can Ride 2) to deliver comprehensive wrap-around services for individual students.
• Seconded to co-author the Edmonton Public Schools Early Years Guiding Document.

• Started a successful business responsible for planning, organizing, managing, and coordinating recreation programs, facilities, and activities for community leagues, daycares and not-for-profit sport programs in Edmonton, AB, ensuring accessibility, inclusivity, and high-quality experiences.
• Managed all aspects of daily business operations including budgeting, staffing, facility bookings, equipment purchase, customer service, procurement of new contracts.
• Collaborated with the legal team to develop and solidify all documents related to business governance.
• Created an employee handbook and trouble-shooting guide
• Recruited, trained and empowered employees to be the best coaches in Edmonton.
• Oversaw multiple contractors responsible for outdoor ice maintenance, indoor spaces and green spaces.
• Developed and coordinated multiple special events. Highlights were Physical Literacy day, Soap Box Sled Derby (covered by CBC Edmonton) and New School Opening Orientation.
• Consistently registered and delivered high quality programs to over a 1000 participants during the school calendar year
• Developed marketing strategies designed to increase enrolment within target markets.
• Increased membership by 300% in one quarter for KC soccer club.
• Established training protocols with clear outcomes to ensure superior customer service and overall enjoyment of programs.
• Developed relationships with other program delivery vendors (City of Edmonton, Sports for Kids, YMCA) with the goal to provide high quality recreation programs where large brick and mortar operations were unable to.
• Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.
• Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
• Directed safety operations and maintained clean work environment to adhere to WCB and OH&S requirements.
• Monitored financial performance of recreational programs and identified areas for improvement in cost savings and revenue generation.
• Built and maintained loyal, long-term customer relationships resulting in multi-year registration through excellent programs paired with a child-centred coaching philosophy.
• Prepared staff work schedules and assigned team members to specific duties.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Resolved customer complaints swiftly while upholding high-quality service standards.
• Engaged customers through effective verbal communication to assess needs and requirements.
• Exceeded customer satisfaction by devising innovative solutions to challenges.
• Collaborated with diverse families to eliminate barriers to program access.