Summary
Overview
Work History
Education
Skills
Languages
Timeline

Shauna Derry

Brantford,ON

Summary

With 20 years at Rygiel Supports For Community Living, I've excelled as a Case Manager, leading a team to support individuals with disabilities. My expertise in financing and problem-solving, combined with exceptional time management, has significantly enhanced our clients' quality of life. My approach transforms challenges into opportunities for growth, showcasing strong work ethics in a fast-paced environment.

Overview

20
20
years of professional experience

Work History

Case Manager

Rygiel Supports For Community Living
10.2004 - Current

I am currently employed with rygiel and have been for 20 years. I lead my team while supporting 4 ladies with different disabilities. I am responsible for daily tasks that involve personal care right to taking care of all the their finances. My work schedule is always straight day shift until 3 pm.

Banquet Server

Germanic Club
01.2010 - 03.2013
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Bar Server

Chaps Roadhouse
01.2006 - 01.2008
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Increased bar revenue by upselling premium drinks and recommending food pairings to guests.

Education

Highschool -

Westadale Secondary, Hamilton, ON
06.1997

Skills

    Problem solving

    Time management

    Financing

    Work ethics

    Fast pace

Languages

English
Elementary

Timeline

Banquet Server - Germanic Club
01.2010 - 03.2013
Bar Server - Chaps Roadhouse
01.2006 - 01.2008
Case Manager - Rygiel Supports For Community Living
10.2004 - Current
Westadale Secondary - Highschool,
Shauna Derry