Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Shauna Deery

Hamilton,ON

Summary

I am an organized and driven individual deeply passionate about the well-being and mental stability of others. My dedication to fostering positive change fuels my commitment to making a meaningful and lasting impact. With a structured approach and unwavering determination, I strive to enhance the lives of those around me.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

BARE Wax Bar
Hamilton, Ontario
08.2023 - Current
  • Greeted visitors and provided them with assistance.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Handled cash and card payments, sold retail products

Customer Service Supervisor

Food Basics
Hamilton, ON
01.2019 - Current
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Responsible for cash office, greeting customers, collecting payments, using scanning devices, answering to customer inquiries, accepting customer returns
  • Trained on lottery sales

Wellness Coach

STRIVE for Mohawk
Hamilton, ON
01.2019 - 01.2020
  • Worked with clients with developmental disabilities and coached them on all aspects of wellness. Three specific segments; Fitness, Coaching and Nutrition. Responsible for conducting assessments, implementing workout plans, coaching nutrition within my scope of practice, and provide guidance and support throughout their journey.

Hostess

East Side Marios
Hamilton, ON
07.2018 - 08.2019
  • Responsible for greeting and seating customers, setting and cleaning tables, assisting waitresses with food delivery to customers, packaging takeout and Skip the Dishes orders

Education

Bachelor of Arts - Psychology, Honours

University of Guelph
Guelph, ON
06-2024

Diploma - Health, Wellness, Fitness

Mohawk College
Hamilton, ON
06.2020

Skills

  • Time Management
  • Customer Service
  • Verbal and Written Communication
  • Responsible and Dedicated
  • Personable
  • Multitasking and Organization

Certification

  • Mental Health First Aid Certified
  • Certified CPR & First Aid Training

References

  • Available upon request

Timeline

Receptionist

BARE Wax Bar
08.2023 - Current

Customer Service Supervisor

Food Basics
01.2019 - Current

Wellness Coach

STRIVE for Mohawk
01.2019 - 01.2020

Hostess

East Side Marios
07.2018 - 08.2019

Bachelor of Arts - Psychology, Honours

University of Guelph

Diploma - Health, Wellness, Fitness

Mohawk College
Shauna Deery