SHAUNA BEARCHELL
EDMONTON,Canada
Summary
Compassionate and experienced leader with 15+ years in operations and team management. Known for bringing efficiency, organization, and a supportive leadership style that allows teams to thrive. Excited to bring strong office management and people-focused experience to Vienna Bakery.
Overview
22
22
years of professional experience
Work History
General Manager / HR Manager
Guardian Veterinary Centre
Edmonton, Canada
08.2011 - 04.2025
- Directed daily operations of busy medical facility with 100+ staff across multiple departments.
- Monitored financial performance and managed budget allocations to ensure sustainability.
- Developed training programs that enhanced staff knowledge and skills.
- Oversaw office administration, including payroll, scheduling, and compliance initiatives.
- Recruited and mentored staff to cultivate a culture of teamwork and accountability.
- Streamlined workflows to boost efficiency in fast-paced environment.
- Established strong client relationships to promote positive experiences.
Administrative & Executive Support
Edmonton Veterinarian's Emergency Clinic
Edmonton, Canada
05.2003 - 07.2011
- Facilitated administrative support for multiple doctors and leadership staff.
- Coordinated scheduling, correspondence, and management of confidential records.
- Organized meetings to ensure efficient daily operations.
- Nurtured client relations while addressing challenging financial and end-of-life scenarios.
Education
Some College (No Degree) - Conflict Resolution, Mediation, and Negotiation
Northern Alberta Institute of Technology
EdmontonSome College (No Degree) - Mental Health First Aid
Certificate
Edmonton, ABSome College (No Degree) - First Aid
Certificate
Edmonton, ABSome College (No Degree) - safeTALK Certified
Certificate
EdmontonSome College (No Degree) - Critical Incident Debriefing
Certificate
Winnipeg, MBSkills
- Team leadership and mentoring
- Office and operations management
- Conflict resolution
- Staff scheduling and payroll
- Customer service and relations
- HR and training
- Inventory oversight
Affiliations
Ronald mcDonald House - Active volunteer.
- Supporting families, front host, serving meals.
Canadian Animal Task Force - Active volunteer.
- Patient intake and patient care, working with first nation’s communities, cleaning.
References
- Dr. Dave Fowler, DVM, DAVCS, Guardian Veterinary Centre, 780-920-2956
- Dr. Lindsey Kurach, BSc, DVM, DACVS-SA, Medical Director, 780-224-3093
- Dr. Nikki Sereda, DVM, DACVIM, Former Owner, 780-660-0946
Timeline
General Manager / HR Manager
Guardian Veterinary Centre
08.2011 - 04.2025
Administrative & Executive Support
Edmonton Veterinarian's Emergency Clinic
05.2003 - 07.2011
Some College (No Degree) - Conflict Resolution, Mediation, and Negotiation
Northern Alberta Institute of Technology
Some College (No Degree) - Mental Health First Aid
Certificate
Some College (No Degree) - First Aid
Certificate
Some College (No Degree) - safeTALK Certified
Certificate
Some College (No Degree) - Critical Incident Debriefing
Certificate
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