Shaun Wong
Redwood City
Summary
Seasoned Hotel Maintenance Engineer with experience in all aspects of hotel maintenance. Strengths include preventative maintenance, equipment troubleshooting, and routine inspection checks to ensure optimal functionality of facilities. Proven track record of improving operational efficiency and a record number of excellent reviews from guests on websites. Committed to maintaining high standards of safety, cleanliness and customer service in accordance with industry regulations.
Overview
12
12
years of professional experience
Work History
Maintenance Engineer
Hilton Hotels
10.2017 - 01.2025
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Enhanced safety standards by conducting regular inspections, identifying hazards, and recommending corrective actions.
- Optimized spare parts inventory management for cost reduction and increased availability.
- Streamlined work order processes, resulting in faster response times and reduced backlog.
- Trained junior engineers on best practices in maintenance engineering, fostering a culture of continuous learning and improvement.
- Conducted thorough risk assessments before undertaking any maintenance activities to mitigate potential hazards effectively.
Maintenance Technician
Blu Harbor Waterfront Apartments
01.2017 - 10.2017
- Completing Work Orders, Preparing Vacant Units, Product Inventory, Painting, Property Maintenance & Repair
- Collaborated with team members to complete larger repair projects efficiently.
- Streamlined workflow by optimizing equipment layout and arrangement in the facility.
- Achieved increased reliability through consistent adherence to manufacturer''s guidelines for equipment maintenance.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Maintenance Manager
Congregation Beth Jacob
07.2013 - 01.2017
- Opening & Closing the Facility
- Unlocking the Doors and Gates
- Walking & Inspecting Building and Grounds
- Event Set-Up & Break Down
- Managing part time Technicians
Education
Associate of Science - Facilities Maintenance Technology
City College
San Jose, CA09-2010
Skills
- Customer service
- Event Set Up & Break Down
- Construction
- Carpentry
- Electrical
- Organized & Detail Oriented
- Personable & Professional
- Microsoft Office
- Google Suite
- Fax
- Preparing Reports & Work Orders
- Managing Special Projects
- Time Management
- Schedule Flexibility
- Conflict Resolution
- Painting
- Drywall
- Plumbing
- Vacancy Prep and Turnaround
- Inventory & Ordering
- Inspection & Upkeep
- Landscaping and Groundskeeping
- Vendor Supervision
- Cleaning and Sanitizing
- Hazardous Materials Handling
- Problem solving
- Preventive maintenance
- Facility maintenance
- Welding techniques
- Laundry Equipment Troubleshooting & Repair
- Spa and pool maintenance
- Pool chemical management
References
Excellent references upon request
Timeline
Maintenance Engineer
Hilton Hotels
10.2017 - 01.2025
Maintenance Technician
Blu Harbor Waterfront Apartments
01.2017 - 10.2017
Maintenance Manager
Congregation Beth Jacob
07.2013 - 01.2017
Associate of Science - Facilities Maintenance Technology
City College