Summary
Overview
Work History
Education
Skills
Timeline
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Shaun White

Keene,Ontario

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

9
9
years of professional experience

Work History

Warehouse Manager

Segway Powersports Inc
03.2023 - 12.2023
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.

Autobody Estimator

Assured Auto Collision
02.2021 - 10.2022
  • Increased customer satisfaction by providing accurate and timely auto body repair estimates.
  • Streamlined the estimating process for better efficiency, utilizing industry-specific software tools.
  • Developed strong relationships with insurance adjusters to facilitate smooth claim processing for clients.
  • Enhanced company reputation by consistently delivering high-quality service and maintaining professionalism throughout the estimation process.

Parts Advisor

NAPA Auto Parts - Genuine Parts
11.2020 - 05.2021
  • Improved inventory management by implementing efficient tracking systems and conducting regular audits.
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Streamlined parts ordering process by establishing strong relationships with suppliers and maintaining up-to-date knowledge of available inventory.
  • Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.

Parts Advisor

Holiday Ford
07.2019 - 07.2020
  • Improved inventory management by implementing efficient tracking systems and conducting regular audits.
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.
  • Reduced turnaround time for repairs by ensuring timely delivery of essential components to the service department.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.

Parts Advisor

Rush Truck Center
05.2015 - 04.2019
  • Improved inventory management by implementing efficient tracking systems and conducting regular audits.
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Ordered parts from various distributors to fulfill demands.
  • Assisted customers by responding to complaints and offering updates on back-ordered parts.
  • Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
  • Handled all customer service issues quickly to maintain high satisfaction levels.

Education

Certificate of Technical Studies - Heavy Mechanical Trades

University of Guelph, Kemptville College,
Kemptville, ON
04.2001

High School Diploma -

Thomas A. Stewart Secondary School
Peterborough, ON
06.1999

Skills

  • Vendor Relationship Management
  • Space Planning
  • Logistics Management
  • Production Planning
  • Equipment Maintenance
  • Route Optimization
  • Loading and Unloading
  • Inventory Management
  • Skilled in Serval operating systems
  • Billing and Invoicing
  • Shipping and Receiving
  • Order Picking and Processing
  • Customer Care

Timeline

Warehouse Manager

Segway Powersports Inc
03.2023 - 12.2023

Autobody Estimator

Assured Auto Collision
02.2021 - 10.2022

Parts Advisor

NAPA Auto Parts - Genuine Parts
11.2020 - 05.2021

Parts Advisor

Holiday Ford
07.2019 - 07.2020

Parts Advisor

Rush Truck Center
05.2015 - 04.2019

Certificate of Technical Studies - Heavy Mechanical Trades

University of Guelph, Kemptville College,

High School Diploma -

Thomas A. Stewart Secondary School

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Shaun White