Personable Human Resources Advisor with a solid background in talent acquisition, employee relations, and performance management. Passionate about promoting workplace diversity and fostering inclusive environments where individuals feel a sense of belonging. Proficient in leveraging data and analytics to drive strategic HR initiatives. Strong analytical skills and dedicated to implementing HR policies and procedures that align with industry best practices.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Advisor
Town of Canmore
04.2022 - Current
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behaviour.
Conducted performance reviews and provided feedback to managers on employee performance.
Orchestrated strategic recruitment approaches to engage talented and highly qualified candidates.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Advocated for staff members, helping to identify and resolve conflicts.
Responded to workplace accommodation needs in a manner the meets legislative requirements regarding the duty to accommodate and human rights.
Collaborated with managers to identify and address employee relations issues.
Assisted with writing job postings and job descriptions for boards.
Completed human resource operational requirements by scheduling and assigning employees.
Led the Town's 2024 Employee Engagement Survey and corresponding action plan.
Developed and implemented the Town's new employee wage determination practices to address internal equity requirements and to eliminate discriminatory decision in the wage negotiation process.
Onboarding of new employees in the HR team
Supervising a recruitment admin assistant and HR Coordinator
Assist in investigating and responding to performance concerns
Manage contractor performing work on behalf of the Town (i.e. Recruitment Firms, HR Consultants)
Developed and implemented Hiring Manager training to educate manager of their responsibilities in the process and reduce the likelihood of unconscious biases impacting hiring decisions.
Led the re-development of the Town's Progressive Disciplinary process and associated tools.
Develop and present recruitment and retention data at leadership meetings.
Implement continuous process improvements within the town's recruitment process (i.e. API between Dayforce and Sterling Backcheck)
Led the re-development of the Town's internal process to support recruitment in a manner standardized service delivery levels.
Support leader in the Town Conflict Resolution Process.
Assisted with departments' staffing model transition to meet the recommendation associated with a departmental staffing review
Participated as a stakeholder in the 2023 Labour Market assessment completed for the community
Human Resources Recruiting Coordinator
Town of Canmore
12.2021 - 04.2022
Coordinated incoming job requisitions and applications.
Operated and maintained applicant tracking and candidate management systems.
Reached out to qualified referral candidates to obtain applications.
Scheduled and conducted interviews for approved job requisitions.
Implemented the Town's revised recruitment process to increase recruitment capacity.
Human Resource Coordinator- Health and Safety
Town of Canmore
10.2019 - 12.2021
Development and implemented re-opening plans that met public health requirements during COVID-19 Pandemic
Audited the organization's health and safety system to ensure it continued to meet certifying partner requirements and OHS legislative requirements
Responded to and investigated employees exercising their right to refuse unsafe work
Led the transition of the Town's health and safety management system to an online platform
Developed and implemented rapid-response protocol that met OHS requirements regarding responding to confirmed cases of COVID-19
Collected, recorded, and collapsed health and safety data to assess the health and safety system and address areas of need.
Developed and implemented policies to stipulate expectations regarding workplace behaviours during the COVID-19 Pandemic (i.e. COVID-19 Safety Directive, COVID-19 Vaccination Directive)
Developed, managed, and led the Town Rapid Testing Program
Developed, managed, and led the Town's leaves of absence programs pertaining to employees subject to public health's mandatory isolation period
Senior Recruitment Specialist
Supported Lifestyles Ltd
12.2015 - 09.2019
Development of sourcing and screening recruitment practices to meet the company's current and future hiring needs
Managed and supervised all the company's internal and external hiring practices to meet current and future hiring needs
Created job descriptions to attract a targeted talent pool that fits within the company's organizational culture
Planned, implemented, and conducted training for supervisors and managers regarding internal and external recruitment processes
Developed hiring and recruitment policies for a 800 + employee company
Created succession plans and promotion paths for all staff to retain qualified employees
Audited job postings for old, pending, on-hold and draft positions
Oversaw job fairs to bring in local talent for long-term and seasonal positions
Created social media initiatives for new employee search strategies
Maintained compliance with all local, provincial and federal laws, as well as established organizational standards
Human Resources Coordinator/ HR Advisor
Supported Lifestyles Ltd.
07.2012 - 12.2015
Developed creative human resources strategies that met both current and anticipated staffing needs
Employed multiple feedback mechanisms and analyze and continuously improve the recruiting and human resources processes
Assisted in the management of all aspects of the employee life cycle process, including on and off-boarding
Organized all monthly and quarterly reviews for all associates
Led the Town's Client Abuse Training program
Investigated reported incidents of client abuse and submitted reports to required funders.
Led investigation process into employee misconduct and actioned required responses.
Responded to Human Rights Complaints in a manner that met legislative requirements and addressed employees’ concerns
Provided training and guidance to every level of personnel in the agency regarding human resources initiatives and practices
Actively participated in employee disciplinary and grievance processes
Analyzed employment-related data and prepared required reports
Assessed employee performance and issued disciplinary notices
Assisted customer service with inbound and outbound calls regarding all HR inquiries
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections
Evaluated and resolved all employee claims, including those of a performance-based nature and harassment incidents
Managed and supervised agency recruitment department
Education
Bachelor of Arts - Human Resources and Labour Relations
University of Lethbridge
Lethbridge, AB
01.2010
High school Diploma - undefined
Canmore Collegiate
Canmore, AB
01.2005
Skills
Seven years of experience managing a disability services (900 employees) agency's full-cycle recruitment initiatives
Bachelors of Management degree in Human Resources and Labour Relations
10 years of Supervisor
Human resources policy and process development experience
Microsoft Office Suite expert
Strong background in full cycle recruitment processes for both external and internal employees
Coursework in labour relations , job classification , and compensation
Employee retention
Succession planning
Diversity and inclusion
Compensation and benefits
Performance appraisals
Employee surveys
Organizational development
Accomplishments
Bachelors of Management Degree in Human Resources and Labour Relations
Redesigned agency's internal hiring processes
Redesigned agency's website to include online application process
Led and organized agency's recruitment and retention meetings providing a detailed account of a company's hiring efforts and staff turnover.
Continuous redevelopment of Interview questions, recruitment strategies and processes to meet agency's challenging staffing needs and requirements.
Developed workshops and training manuals for hiring managers regarding agency recruitment and human resources practises
Proficient in collapsing and analyzing hiring and turnover data
Certification
Neuro-diversity in the workplace
1.0 Indigenous Cultural Awareness Training
Transformative Conversations
Fierce Conversation
ICS 100
The Working Mind- Leader
Foundations of Diversity, Equity, and Inclusion
Change Management
Cyber Security
FOIP
AMSHA Health and Safety Auditing
Timeline
Human Resources Advisor
Town of Canmore
04.2022 - Current
Human Resources Recruiting Coordinator
Town of Canmore
12.2021 - 04.2022
Human Resource Coordinator- Health and Safety
Town of Canmore
10.2019 - 12.2021
Senior Recruitment Specialist
Supported Lifestyles Ltd
12.2015 - 09.2019
Human Resources Coordinator/ HR Advisor
Supported Lifestyles Ltd.
07.2012 - 12.2015
High school Diploma - undefined
Canmore Collegiate
Bachelor of Arts - Human Resources and Labour Relations