Shaun Migneault
Saskatoon,SK
Summary
Proven track record in enhancing warehouse efficiency and safety, notably with Future Transfer. Skilled in forklift operation and inventory control, complemented by a strong ethic in team collaboration and process improvement. Achieved significant cost savings through optimized storage methods and exemplary adherence to OSHA regulations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Forklift Operator
Future Transfer
03.2020 - Current
- Upheld company policies on workplace safety and health standards while executing daily job responsibilities.
- Transported goods between warehouse locations according to shipment and storage needs.
- Exceeded expectations in maintaining excellent attendance, punctuality, and reliability throughout employment tenure.
- Improved warehouse efficiency by expertly operating forklifts and pallet jacks to transport materials.
- Assisted in conducting routine inventory audits, ensuring accurate stock counts and identifying discrepancies for prompt resolution.
- Contributed to a positive work environment by maintaining professional relationships with colleagues and displaying a strong work ethic.
- Supported warehouse management by providing input on process improvements to increase productivity and reduce costs.
Service Advisor
CNRS
01.2018 - 03.2020
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Reduced wait times with efficient coordination of service tasks among technicians.
2nd Year Electrical Apprentice
PCL Energy
01.2017 - 12.2017
- Enhanced safety practices by meticulously adhering to electrical codes and regulations.
- Broadened understanding of local building codes by staying up-to-date on industry regulations and attending relevant workshops.
- Developed technical skills through hands-on experience with various tools and equipment used in the electrical trade.
- Contributed to project completion within deadlines through effective collaboration with team members and efficient task execution.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
2nd Year Electrical Apprentice
Ledcor Industrial
04.2016 - 12.2016
- Developed technical skills through hands-on experience with various tools and equipment used in the electrical trade.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Fabricated custom and replacement parts according to specifications, using hand tools.
Materials Supervisor
Alliance Energy LLC
06.2012 - 10.2015
- Coordinated with production planners to synchronize material availability with manufacturing schedules.
- Conducted regular audits of inventory levels, addressing discrepancies and minimizing stockouts or overstock situations.
- Championed sustainability efforts within the organization through responsible sourcing practices and waste reduction initiatives.
- Reduced material waste by optimizing storage methods, leading to significant cost savings.
- Managed a team of warehouse employees, providing guidance and overseeing daily activities to ensure optimal performance.
- Met or exceeded production goals and objectives by following strict procedures.
- Enforced team adherence to safety regulations and protocols.
Parts Specialist
Flocor
01.2009 - 05.2012
- Maintained customers accounts through SAP System.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Negotiated favorable terms with vendors, securing cost savings without compromising quality or delivery timelines.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Achieved high order accuracy rates by carefully reviewing documentation before submitting purchase requests to suppliers.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Handled all customer service issues quickly to maintain high satisfaction levels.
Education
GED -
GED Grade 12
Saskatoon, SK01-2012
Skills
- Effective communication
- Safety compliance
- OSHA regulations
- RFID readers
- Punctual and reliable
- Forklift operation expertise
Languages
English
Native or Bilingual
Certification
- Forklift Certification
- Front End Loader
- SK Class 5 Driver's License
- First Aid Certification
- CSTS
- WHMIS
- Transportation Of Dangerous Goods
- Fall Arrest
Timeline
Certified Forklift Operator
Future Transfer
03.2020 - Current
Service Advisor
CNRS
01.2018 - 03.2020
2nd Year Electrical Apprentice
PCL Energy
01.2017 - 12.2017
2nd Year Electrical Apprentice
Ledcor Industrial
04.2016 - 12.2016
Materials Supervisor
Alliance Energy LLC
06.2012 - 10.2015
Parts Specialist
Flocor
01.2009 - 05.2012
GED -
GED Grade 12
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