Laura Levere
Hamilton,ON
Summary
Highly motivated Protection, Security, and Investigation Graduate with strong work ethics and professional goals specific to the private/corporate security and public safety industry.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
GardaWorld, Toronto Immigration Holding Center
07.2022 - Current
- Maintain manual and electronic files of clients being detained at the holding Center.
- Responded to client requests in prompt manner.
- Delivered phone messages to clients.
- Maintained supplies when needed for admissions and discharge post.
- Write daily reports, incident reports effectively.
- Ensure CBSA regulations are enforced at the center and upheld.
- Perform room searches of client’s room and property.
- Ensure custody, protection of client’s while at the center.
- Screen guards, visitors and contractors entering the center in a daily log to ensure safety.
- Performed post guard and general duties.
- Assisted with visits and reception duties.
Security Personnel and Loss Prevention
OBN Security and Investigative Consultants
01.2020 - 04.2022
- Conduct a range of security and loss prevention services for corporate clients.
- Manage, control, and respond to problems and emergencies.
- Conduct access control, fire watches, including frequent foot patrols.
- Monitoring of CCTV cameras for clients and reported anything suspicious.
- Screened employees via metal detector to prevent theft.
- Wrote daily reports of daily activities and occurrences.
Research Assistant
Humber College
11.2020 - 01.2021
- Assisted in compiling data on an Excel spreadsheet for a joint project between Humber College and PEEL Regional Police.
- Analyze and ensure the accurate entry of data into inventory.
- Liaise with faculty to troubleshoot problems and ensure that the project is on track for completion by proposed deadline.
Delivery Driver
Shoppers Drug Mart
06.2018 - 06.2019
- Delivered medications to clients, tracked and maintained an inventory of prescriptions.
- Documented deliveries and briefed management both verbally and in writing on deliveries, issues, and concerns.
- Operated a company vehicle and adhered to strict safety policies and practices.
Manager
Bonanza Video
01.2013 - 01.2018
- Performed general office duties, operated point of sales software, maintained an inventory, processed finances, and responded to customer inquiries.
- Supervised and trained staff on policies and general operating procedures/service standards.
- Organized store set-ups received new merchandise and priced/displayed items.
- Implemented corporate security policies and practices.
Education
Degree - Protection, Security, and Investigation
Humber College
01.2021
Skills
- Over 15 years of experience delivering quality customer service
- Practical experience in security and loss prevention
- Proficient in Microsoft Office products with a demonstrated ability to learn new systems and databases
- Proven problem-solving capacity in fast-paced environments Ability to prioritize, remain calm
- Effective interpersonal, verbal, and written communication
- Proficient with gathering information in an investigative setting and/or pressure situation
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Calm under pressure
- Active listening
- Problem resolution
- Decision-making
- Verbal communication
Languages
English
Full Professional
Certification
- Private Investigator and Security Guard Dual License
- Valid CPR Certificate & First Aid
- Use of Force and Handcuff Training Certification
Timeline
GardaWorld, Toronto Immigration Holding Center
07.2022 - Current
Research Assistant
Humber College
11.2020 - 01.2021
Security Personnel and Loss Prevention
OBN Security and Investigative Consultants
01.2020 - 04.2022
Delivery Driver
Shoppers Drug Mart
06.2018 - 06.2019
Manager
Bonanza Video
01.2013 - 01.2018
Degree - Protection, Security, and Investigation
Humber College
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