Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Shaun Jolly

Toronto,ON

Summary

Experienced hospitality professional with over seven years in customer service, specializing in hosting and bartending. Knowledgeable about whiskey, vodka, and cocktails, gained through both hands-on experience and family expertise. Strong communication skills, a friendly personality, and a keen sense of style help create a welcoming and engaging atmosphere for guests. Passionate about delivering excellent service in dynamic restaurant environments.

Overview

3
3
years of professional experience

Work History

Supervisor/Cashier

Bo's No frills
Toronto, Ontario
12.2024 - 02.2025
  • Set specific goals for projects to measure progress and evaluate end results.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Identified needs of customers promptly and efficiently.

Server Assistant/Barback

GUSTO 54 Restaurants
Toronto
04.2024 - 06.2024
  • Took accurate food and drink orders
  • Served meals promptly and courteously
  • Provided excellent customer service
  • Handled opening/closing duties efficiently.

Barista/Server Assistant

Terroni, sUD FURNO
Toronto
03.2024 - 05.2024
  • Achieved high accuracy and efficiency in processing transactions, ensuring customer satisfaction
  • Received consistent praise for friendly and professional customer interactions
  • Resolved customer inquiries promptly, enhancing overall shopping experiences.
  • Maintained calm demeanor during high-volume periods and special events.

Sales Associate

H&M Eaton Centre
Toronto
05.2023 - 03.2024
  • Resolved customer inquiries and complaints efficiently
  • Assisted in various operational tasks including cashier duties
  • Received recognition for outstanding customer service
  • Resolved customer inquiries and complaints efficiently.

Server Assistant/Hostess Manager

Sunset Grill
Toronto, Ontario
10.2021 - 06.2022
  • Checked in with customers throughout their meal to ensure satisfaction.
  • Responded promptly to requests from servers or other staff members.
  • Greeted guests and answered any questions they had about the menu.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.

Education

Advanced Diploma in Business Administration - Project Management -

George Brown College
09.2025

Skills

  • A Good Initiator
  • A Problem Solver
  • A Multitasker and team-oriented
  • Responsible and have great verbal/written communication skills
  • Sales expertise

Availability

  • Weekdays and Weekends - Anytime

Timeline

Supervisor/Cashier

Bo's No frills
12.2024 - 02.2025

Server Assistant/Barback

GUSTO 54 Restaurants
04.2024 - 06.2024

Barista/Server Assistant

Terroni, sUD FURNO
03.2024 - 05.2024

Sales Associate

H&M Eaton Centre
05.2023 - 03.2024

Server Assistant/Hostess Manager

Sunset Grill
10.2021 - 06.2022

Advanced Diploma in Business Administration - Project Management -

George Brown College

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Shaun Jolly