Shaun Golob
Shawnigan Lake,BC
Summary
Dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
General Manager
White Spot Restaurant
08.2010 - 10.2023
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
General Manager
Kelseys Restaurant
12.1999 - 04.2009
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Professional Cook Level 2
Camosun College
Victoria, BC2015
Professional Cook Level 1
Camosun College
Victoria, BC2014
High School Diploma -
Dover Bay Secondary School
Nanaimo, BC1995
Skills
- P&L Management
- Team Training and Development
- Training and Coaching
- Team Player
- Time Management
- Staff Training/Development
- Staff Supervision
- Problem Resolution
- Consistently Meet Goals
- Relationship Building
Languages
English
References
References available upon request.
Timeline
General Manager
White Spot Restaurant
08.2010 - 10.2023
General Manager
Kelseys Restaurant
12.1999 - 04.2009
Professional Cook Level 2
Camosun College
Professional Cook Level 1
Camosun College
High School Diploma -
Dover Bay Secondary School
Similar Profiles
Neha AroraNeha Arora
Head Chef at White Spot RestaurantHead Chef at White Spot Restaurant
Romina MahmoudiRomina Mahmoudi
Server at white spot restaurantServer at white spot restaurant
Aakash KajlaAakash Kajla
Cook at White Spot RestaurantCook at White Spot Restaurant
Gurjot KaurGurjot Kaur
Manager of Operations at White Spot RestaurantManager of Operations at White Spot Restaurant
Michael MindenhallMichael Mindenhall
Machine Operator at Emcon SercivesMachine Operator at Emcon Sercives