Shaun Connor

Work History

CO-FOUNDER AND CHIEF COMMERCIAL OFFICER

Ichor Blood Services Inc.

01.2020 - 01.2023

Company Overview: provider of private blood testing, offering many specialized services and led the first available privately accessible mass-Covid testing Canada-wide
Co-founded and lead the company's remarkable growth through business development and capital raises
Played a key role in developing and integrating proprietary software systems, while establishing strategic partnerships with major organizations
Drove Ichor's exponential growth, from $100k in seed money and revenues of $0 at creation to over $7M in annual revenues by the end of 2022, by securing and managing strategic partnerships with major organizations like Mayo Clinic Laboratories, NHL, NBA, Dynalife, and the Government of Canada, expanding the company's reach across municipal, provincial, national, and international markets
Identifying a market gap in available existing software, spearheaded the development, integration and implementation of a $150k proprietary software program, including geolocated service and product ordering with POS, boosting sales and operational efficiency across both office and in-home services
Oversaw day-to-day operations across Ichor's seven clinical locations over three provinces, mobile divisions, and laboratory, with 75 employees at its peak, ensuring smooth execution of both executive and partnered contractual requirements, while driving innovation and enhancing service delivery
Managed and coordinated cross-functional teams across multiple locations, optimizing processes and technology implementation to enhance efficiency and support scaling efforts
Assisted with the company's strategic exit, enabling Ichor to rebrand and refocus on its core competencies as the impact of COVID-19 waned
Provider of private blood testing, offering many specialized services and led the first available privately accessible mass-Covid testing Canada-wide

BUSINESS TO BUSINESS OUTSIDE SALES

UniFirst

01.2023 - Current

Company Overview: provides high-quality facility and uniform services to various industries including sports, healthcare and manufacturing
Boosted territory sales by building strong client relationships and identifying new business opportunities, resulting in a 18% increase in sales volume over previous territory holder
Conducted 80 cold calls and personal visits weekly to establish new accounts and promote strategic product solutions tailored to client needs
Consistently exceeded monthly sales targets and quotas by at least 11% month-over-month, contributing significantly to overall team success
Led discussions in weekly sales meetings to analyze performance metrics, strategize on improvements, and share best practices
Managed a large client base, continually surpassing sales goals and ensuring client satisfaction through tailored product offerings
Provides high-quality facility and uniform services to various industries including sports, healthcare and manufacturing

FOUNDER & OWNER

SD Recon Ltd

01.2020 - Current

Company Overview: Artificial turf project design and installation for athletic, commercial and residential clients
Identified and filled a gap in the market for artificial turf in the local Canadian baseball industry
This success led to an expansion into residential and commercial markets, managing projects of all sizes, delivering customized turf solutions from concept through execution
Spearheaded the development and execution of over 125 small to large-scale turf projects across residential, commercial, and sports sectors, consistently delivering on customer visions
Cultivated strong client relationships, driving repeat business and generating over $100k in annual referral-based sales
Managed day-to-day operations, ensuring smooth project flow and efficient team coordination
Oversaw financial operations, including budgeting, financial reporting, and tax preparation, ensuring fiscal health and growth
Artificial turf project design and installation for athletic, commercial and residential clients

ACCOUNT & FACILITY OPERATIONS MANAGER

LivNorth; Health Systems Group

01.2014 - 01.2020

Company Overview: full-service fitness consulting and management company that serves over 500 organizations in Canada, and focuses on providing solutions for health and fitness needs
Managed and coordinated operations for multiple fitness centers, overseeing 650 members and 75 personal clients
Sourced and optimized facility software for scheduling, booking, payment processing, and managing operations, enhancing workflow and improving client experience
Consulted on facility design, equipment recommendations, and safety policies to ensure operational readiness
Designed and implemented wellness programs, trade fairs, and educational seminars, driving client engagement
Led recruitment, training, and supervision of fitness professionals, maintaining high staff performance
Conducted regular account reviews, anticipating client needs to maintain strong client relationships and retention
Full-service fitness consulting and management company that serves over 500 organizations in Canada, and focuses on providing solutions for health and fitness needs

Summary

Overview

Work History

CO-FOUNDER AND CHIEF COMMERCIAL OFFICER

BUSINESS TO BUSINESS OUTSIDE SALES

FOUNDER & OWNER

ACCOUNT & FACILITY OPERATIONS MANAGER

Education

Kinesiology Degree - Exercise Physiology

Diploma - Coaching And Sport Performance

Skills

Timeline

Certification

Work Availability

Software

Languages

Interests

Websites

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