Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Timeline
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SHATUANDA MOORE

Los Angeles

Summary

Dynamic finance professional with experience at Bank of America, excelling in client relationship management and product research. Proven track record in enhancing operational efficiency and customer satisfaction. Skilled in Microsoft Suite and effective communication, with a strong ability to analyze data and develop innovative solutions that drive results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Self Employed

Uber And Lyft
Los Angeles
01.2024 - Current
  • Executed daily tasks with precision and efficiency.
  • Managed time effectively to ensure timely completion of responsibilities.
  • Delivered exceptional customer service through in-person interactions.
  • Developed innovative solutions to enhance customer satisfaction.
  • Utilized strong interpersonal skills to engage with customers effectively.

Financial Analyst

Bank of America / Merrill Lynch
Los Angeles
06.2022 - 11.2023
  • Assessed client needs, recommended solutions, and managed relationships, enhancing client satisfaction.
  • Conducted product and marketing research, contributing to strategic sales and operational projects.
  • Learned about wealth management and investment principles to obtain knowledge for client interactions.

Finance and Staffing Intern

Davis Unlimited Information Technologies
Los Angeles
01.2022 - 01.2022
  • Assisted CEO with financial statement analysis, ensuring accuracy and compliance. Review and update client resumes, increasing qualification rates for government job postings.
  • Supported the supervisor on various projects, contributing to team efficiency and project success. Streamlined financial statement preparation, enhancing accuracy and efficiency, and supporting executive decision-making.
  • Optimized client resume reviews, increasing qualification rates for government job postings by 15%.
  • Assisted supervisor on diverse projects, fostering teamwork and contributing to project success.

Production Associate

Amazon
NorthEast
06.2019 - 01.2022
  • Safely operated an order picker to prepare customer orders, maintaining an hourly rate of 70 items.
  • Utilized radio frequency equipment to track products, ensuring accurate quantity and quality.
  • Inspected products for quality control, verifying correct quantities and standards.
  • Consistently exceeded the required picking rate of 65 items per hour, achieving 70 items per hour.
  • Boosted order-picking efficiency by 8% through the safe operation of the order picker, exceeding standard rates consistently.
  • Ensured accuracy in product tracking and scanning using radio frequency equipment, maintaining high quality and quantity standards.
  • Analyzed and improved quality control processes, ensuring correct product quantities and reducing errors in order fulfillment.

Human Resource Intern

Banner Neighborhoods Community Corporation
Baltimore
01.2021 - 01.2021
  • Researched and developed five new company policies, enhancing the employee handbook.
  • Implemented new company policies, improving organizational compliance and efficiency.
  • Collaborated with team to revise the company handbook, ensuring up-to-date employee guidelines.
  • Analyzed employee feedback and engagement surveys to identify key areas for improvement, boosting overall staff satisfaction.

Manufacturer

General Electric Healthcare
Cockeysville
01.2016 - 01.2018
  • Collaborated with engineers to produce 20-25 baby incubators daily, ensuring quality and efficiency.
  • Analyzed blueprints to optimize wiring and transformers, enhancing unit functionality.
  • Installed hardware, accessories, and warning labels while maintaining safety standards.
  • Promoted to lead builder and team leader, training new employees in production processes.
  • Recognized as top builder, consistently meeting and exceeding production quotas.
  • Streamlined production processes, boosting daily output of baby incubators by 25%, ensuring timely delivery and enhancing team efficiency.

Education

Bachelor of Science - Finance

Morgan State University
Baltimore, MD
01.2024

Associate of Arts - Business Administration and Management

Community College of Baltimore County
Baltimore, MD
01.2021

Skills

  • Microsoft Suite
  • Wealth management
  • Product research
  • Client experience
  • Resume review
  • Order picking
  • Quality control
  • Policy research
  • Google drive
  • Employee training
  • Blueprint analysis
  • Hardware installation
  • Team leadership
  • Customer service
  • Operational efficiency
  • Effective communication
  • Relationship building

Certification

  • Bloomberg Terminal Training
  • Student Managed Investment Fund Bootcamp
  • Bloomberg Market Concepts

Accomplishments

  • Nominated into The National Society of Leadership and Success
  • Member of the Alpha Sigma Lambda Honors Society

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeInternship

Location Preference

Remote

Important To Me

Work from home optionCareer advancement

Timeline

Self Employed

Uber And Lyft
01.2024 - Current

Financial Analyst

Bank of America / Merrill Lynch
06.2022 - 11.2023

Finance and Staffing Intern

Davis Unlimited Information Technologies
01.2022 - 01.2022

Human Resource Intern

Banner Neighborhoods Community Corporation
01.2021 - 01.2021

Production Associate

Amazon
06.2019 - 01.2022

Manufacturer

General Electric Healthcare
01.2016 - 01.2018

Bachelor of Science - Finance

Morgan State University

Associate of Arts - Business Administration and Management

Community College of Baltimore County

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SHATUANDA MOORE