Shatia Bond
Summary
I'm A Developmental Support Professional, who provides exceptional professional care and implements appropriate interventions. Respectful and compassionate professional offering 4-year background serving the community by providing guidance for clients in need, Utilizes variety of resources to identify unique needs and assist vulnerable populations.
Overview
4
4
years of professional experience
Work History
Developmental Support Professional
Hatts Off Inc.
12.2019 - Current
- Support people of all ages with disabilities (FASD, Autism, ETC) enhancing their presence and participation in community life.
- Guided developmentally disabled adults through customized day programs.
- Created healthy and engaging home for people with intellectual disabilities.
- Collaborated with other professionals to plan and coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Promoted and advocated for health and wellness of people supported.
Travel Agent
Transat Travel
01.2020 - 02.2022
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
Personal Support Worker
March Of Dimes Canada
04.2022 - 07.2022
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented vitals, behaviors, and medications in client medical records.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
No Degree - Carpentry Foundation
Niagara College
Welland, ON05.2023
High School Diploma -
Bernie Custis Secondary School
Hamilton, ON03.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Substance Abuse Treatments
- Strategic Planning
- Order Management
- Quality Control
- Critical Thinking
- Microsoft PowerPoint
Leadership Experience
- 11/01/19, CITY OF HAMILTON
- Ensure participant safety, Interact with athletes, Setup equipment and ensure equipment is in good condition
References
Destine Olaye
Ebony FeFe
Languages
English
Native or Bilingual
Timeline
Personal Support Worker
March Of Dimes Canada
04.2022 - 07.2022
Travel Agent
Transat Travel
01.2020 - 02.2022
Developmental Support Professional
Hatts Off Inc.
12.2019 - Current
No Degree - Carpentry Foundation
Niagara College
High School Diploma -
Bernie Custis Secondary School
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