Summary
Overview
Work History
Education
Skills
Availiblity
References
Timeline
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Shasta Vaidya

Waterloo,ON

Summary

Dynamic professional with a track record of enhancing customer satisfaction through expert POS system operations and effective multitasking in fast-paced environments. Proven ability to manage time efficiently, leading to improved service delivery. Strong communication skills facilitate seamless shopping experiences and prompt resolution of customer issues.

Overview

3
3
years of professional experience

Work History

Cashier

Spicy Zaika
Kitchener, Ontario
04.2025 - Current
  • Resolved customer inquiries about store policies and procedures efficiently.
  • Operated cash register with accuracy, processing various payment methods.
  • Issued receipts, refunds, and credits promptly to enhance customer experience.
  • Executed additional duties assigned by management as needed.

Team Member

Tim Hortons
Cambridge, Ontario
12.2023 - 02.2025
  • Balanced daily transactions utilizing computerized point-of-sale system.
  • Conducted price checks for special orders and discounts as requested by customers.
  • Responded to customer inquiries regarding store policies and procedures.
  • Welcomed customers and provided information about products and services.

Administrative Assistant

S M Vaidya Associates
VADODARA , GUJARAT
09.2022 - 03.2023
  • Streamlined filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Coordinated appointments between clients, customers, and internal staff to optimize schedules.
  • Managed customer contact database systems to maintain up-to-date records.
  • Entered data into spreadsheets using Microsoft Excel and similar applications for efficient tracking.

Education

BBA - Management

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Customer service
  • Project management
  • Team collaboration
  • Record keeping
  • Microsoft Excel
  • Problem solving
  • Time management
  • Checkout monitoring
  • Credit and cash transactions
  • Multitasking and organization
  • Complaint resolution
  • Refunds and exchanges
  • Inventory control
  • POS system operations

Availiblity

  • Monday: Full Day
  • Tuesday: Full Day
  • Wednesday: After 2pm
  • Thursday: Full Day
  • Friday: 8am to 5pm
  • Saturday: Full Day
  • Sunday: Full Day

References

References available upon request.

Timeline

Cashier

Spicy Zaika
04.2025 - Current

Team Member

Tim Hortons
12.2023 - 02.2025

Administrative Assistant

S M Vaidya Associates
09.2022 - 03.2023

BBA - Management

Seneca College of Applied Arts And Technology

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Shasta Vaidya