Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
SalesManager

Shasta Hayhurst

Brantford,ON

Summary

Accomplished Sales Manager at Tormar Marketing, adept in relationship building and sales strategy development. Excelled in client relationship management, boosting sales through innovative solutions. Proven track record in team training and customer service excellence, ensuring sustained company growth. Skilled in multitasking and fostering positive client engagements, with a commitment to continuous improvement.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Manager

Tormar Marketing
02.2005 - Current
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Maintained daily inventory of products as well as balancing financial sales for the day.

Volunteer - Strong Start Reading Program

Princess Elizabeth Public School
03.2023 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Pauline Johnson Collegiate & Vocational School
Brantford, ON

Skills

  • Relationship Building
  • Sales team training
  • Phone Etiquette
  • Product Knowledge
  • Client Relationship Management
  • Sales strategy development
  • Positive and upbeat
  • Continuous improvements
  • Exceptional multi-tasker
  • Customer Service
  • Cash Handling
  • Retail Store Operations

Languages

English
Native or Bilingual

Certification

  • First Aid Certification
  • CPR/AED Certification

Interests

  • Baking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Watching Movies and TV Shows
  • Knitting and Crocheting
  • Growing herbs, vegetables, or fruits in home gardens
  • Swimming
  • Reading
  • Mindfulness Practices
  • Crafting and DIY Projects
  • Camping

Timeline

Volunteer - Strong Start Reading Program

Princess Elizabeth Public School
03.2023 - 06.2023

Sales Manager

Tormar Marketing
02.2005 - Current

High School Diploma -

Pauline Johnson Collegiate & Vocational School

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Shasta Hayhurst