Shasta Arnold
Bakersfield
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Tony's Firehouse
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Bartender
The Highland Cafe
04.2024 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Manager and operator of bar/restaurant
Corner Pocket Sports Café
01.2023 - 03.2023
- Serve drinks while maintaining a clean and sanitary bar area complied with safety procedures. Prepare food by following recipes. Adhere to proper alcohol handling, sanitation, and safety procedures, and maintain appropriate dating, labeling, weight and rotation of all beverage items. Coordinate daily supply inventory for bar and submit orders; assists with receipt of deliveries. Completes cleaning according to daily and weekly schedules, including dishwashing as needed. Assist with orienting new employees to their teamwork upon onboarding. Listens to customer complaints and suggestions and troubleshooting complaints. Handle cash register, deposit daily drops and balance of petty cash.
Operator of warehouse
The House
01.2020 - 01.2023
- Receiving, unpacking, arranging and storing goods in compliance with safety procedures. Operator of machinery for sorting packages and goods. Storing, counting, weighing and opening materials received. Maintain quality of stored goods with teamwork and safety procedures. Coordinating weight and inventory of all materials shipped.
Business Administrative
Carmax Auto
01.2020 - 01.2022
- Complete administrative tasks with teamwork to support all store departments. Provide customer service by greeting customers, taking payments, and guiding them through paperwork in purchases of vehicles. Communicate effectively with customers and business partners. Maintain coverage at information desk and answer multi-line phone system. Register all vehicles through the DMV.
Customer Service/Administrative Assistant
Accelerated Urgent Care
01.2018 - 01.2020
- Answer and direct high volume phone calls. Scheduled patients, verified eligibility, and processed patient payments and refunds. Audit patient charts. Assist in interviews for onboarding employees. Make cash deposits and reconcile cash registers and safe.
Education
Associate of Science - Nursing
Bakersfield College
Bakersfield, CA06-2022
Skills
- Food safety practices
- Cash handling
- High volume dining
- Beverage preparation
- Food sales and promotion
- Food and beverage pairings
- Reliable and responsible
- Adaptable and flexible
Certification
Food and Beverage certificates
Timeline
Server/Bartender
Tony's Firehouse
05.2025 - Current
Bartender
The Highland Cafe
04.2024 - 04.2025
Manager and operator of bar/restaurant
Corner Pocket Sports Café
01.2023 - 03.2023
Operator of warehouse
The House
01.2020 - 01.2023
Business Administrative
Carmax Auto
01.2020 - 01.2022
Customer Service/Administrative Assistant
Accelerated Urgent Care
01.2018 - 01.2020
Associate of Science - Nursing
Bakersfield College
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